Qualified Service Engineer/CNC Programmer Seeking Full Time Employment

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North Chicago, Il ***** 224-***-**** (Cell)

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Mark Bensema

Objective To obtain a technical position utilizing troubleshooting and problem-solving skills. Willing to relocate and/or travel. Looking for new challenges and opportunities to provide for my family.

Experience December 1991 –April, 2009 Okamoto Corporation

Vernon Hills, IL

Service Engineer

• Install and provide training in proper operation of new surface, rotary, internal, and cylindrical grinders. Companies include Boeing, Spirit AeroSystems, U.S. Mint, General Electric, and Rolls-Royce.

• Design and install macro programs for Bell Helicopter for rotary surface grinder.

• Install retrofit servo system for internal grinder at John Deere.

• Write training manual for operation of cylindrical grinder at General Motors.

• Design macro program for teaching positions on cylindrical grinder at Smith Aerospace.

• Inspect returned components for defects and report to factories issues with products.

• Troubleshoot and provide prompt customer service via telephone

• Troubleshoot and repair product at customer’s facility.

• Design and implement safety circuits at customer’s request.

• Familiar with FANUC 21i, 18i 18GC, 18T, and 21GA controls

• Write G&M Code programs to customer’s specifications

• FANUC, HAAS, and MAZAK controls use similar codes.

• Provide training in set up for tight tolerance parts

• Consistently supported Parts and Applications Departments when needed.

Education

• March 1990 – October 1991 DeVry University Lombard, IL

• Associates Of Applied Science Degree in Electronics

• Honors: President’s List Dean’s List

• Courses included:

• Communications

• Analog/Digital Data

• Industrial Controls

• Microprocessors

• Acquired over 450 hours of hands-on laboratory experience

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