EDUCATION
San Jose State University
San Jose, CA
Masters of Library Information Science (MLIS)
May 2009
Radford University
Radford, VA
Bachelors of Science, Computer Science (Art Minor)
December 2004
PROFESSIONAL EXPERIENCE
Youth Recreation Leader
Redwood City Public Library
Aug 2009 – Nov 2009
Redwood City, CA
• Trained and supervised 15+ young adult volunteers in the development of library specific clerical skills, such as shelving books and assisting patrons in quickly locating media relevant to their needs.
• Managed the library computer lab department, which consisted of 30 computer terminals and included related electronic resources (scanners, printers, etc.)
• Assisted patrons with computer related problems and questions; facilitated efficient use of electronic library resources to better serve users of all experience levels.
• Designed promotional material intended to better inform the community of library events.
General Services Librarian Intern
Dr. Roberto Cruz – Alum Rock Branch Public Library Jan 2009 – May 2009
San Jose, CA
• Designed and implemented various social and educational programs aimed at teen patrons.
• Was directly involved with the library’s “TeensReach” chapter in the development and implementation of teen public service projects.
• Participated in outreach efforts directed at local elementary schools to endorse library services and the importance of reading.
• Staffed the adult, teen and children’s reference desks, and assisted patrons of all ages in locating media and successfully making use of electronic library resources.
• Initiated and executed an interactive display consisting of local and statewide college brochures and related video components, tailored towards encouraging teen visitors to explore college and education options.
Youth Services Librarian Intern
Dr. Martin Luther King, Jr. Public Library Sep 2008 - Nov 2008
Children’s Room
San Jose, CA
• Designed and performed “story time” type programs and related projects with the objective of encouraging multiple family member participation.
• Responsible for the training and overall supervision of library volunteers, particularly crucial in instances where additional staff was essential to the success of various larger scale creative programs and projects.
• Utilized collection development processes in regards to youth oriented media and materials, in order to sustain an up-to-date, comprehensive library presence in the community.
• Researched material for, and executed the construction of a variety of book displays for the library’s Children’s Room, aimed at promoting literacy in younger patrons, while remaining age relevant and engaging.
• Staffed the children’s reference desk and performed all duties necessary to the task.
Resident Advisor (RA)
San Jose State University
Aug 2007 – May 2009
University Housing Services
San Jose, CA
• Planned and implemented 24 unique social/educational events for college students that fulfilled core programming competencies, with the objective of instilling lifelong learning principles and community building themes in residents.
• Created fourteen entirely unique interactive and non-interactive bulletin boards/displays intended to relay time sensitive educational and recreational information to students.
• Assisted residents in a mentor/counselor capacity, in an effort to facilitate a productive and beneficial college experience.
Call in Help Desk Troubleshooter
SBC DSL
Feb 2005 – June 2005
Wise, VA
• Provided technical support to individual and commercial DSL service customers in regards to software installation and hardware setup.
• Accommodated unsatisfied and/or difficult customers in a professional and courteous manner, and, as necessary, directed these calls to the department best equipped to resolve their specific problems.
RECENT PROFESSIONA DEVEOPMENT OPPORTUNITIES ATTENDED
• Patty Wong and Lisa Valdez’s SLIS Lecture on Grant Writing
SOFTWARE PROFICIENCY
*Flash *Cinema 4D
*Dreamweaver *Fireworks
*Maya *3D Studio Max
*Zbrush
*Adobe Photoshop, After Effects, Indesign, Illustrator
*Microsoft Excel, Word, PowerPoint, Publisher, Outlook
PROGRAMMING PROFICIENCY
*Ada *C
*C++ *Java
*JavaScript *Perl
*PHP *SQL
*Visual Basic *XML
*XHTML/HTML/CSS
*References available upon request.