Customer Service High School

Ashley R. Crawford

*** ******* #* ********* ****,TX 78148

E-mail: *************@*****.***

Cell: 832-***-****

PROFESSIONAL SUMMARY

Results driven individual with customer service and support experience and strong communication skills, team player with the willingness to go the extra mile to go the job done.

KEY SKILLS:

Customer Service and support

Volunteer Support Services

Basic and Advancement Computer Skills

General maintenance and janitorial support

dealing with prescriptions

EXPERIENCE

WEST CORP Universal City Tx 7/2011--- 2/2012

customer service rep

Inbound calls for rx solutions we help patients with their accounts making payment and their prescriptions.

Transcom -- San Antonio,TX 5/2010 -7/2010

Customer Service Rep

Worked with comcast customers and their accounts.Helped them troubleshoot their internet,computer software,routers,and phones. Edited and recieved money towards their accounts.

Enhanced Living Services – San Antonio, TX 9/2009 - 2/2010

Direct Care Services Staff

Assisted adults with developmental disabilities to reach their maximum level of independence by enhancing their quality of life skills. Provided nightly clean up of facility and assisted clients with managing their daily medication needs in addition to assisting clients with preparing for work each day.

San Antonio Boys and Girl Club - San Antonio TX. 1/2009 – 5/2009

Volunteer

Assisted with after school programs and helped instructors with monitoring children during outside activities. Attended and assisted children during field trips as adult support.

Domino Pizza - San Antonio TX. 2/2007 – 8/2008

Customer Service Representative

Provided customer services for fast food restaurant. Worked as cook, cashier and trainer for new employees. Provided courteous service and support.

Precious Bundles Family Childcare – Jacksonville, NC Summer 2006

Summer Volunteer

Worked as summer volunteer for family based childcare center during summer vacation. Participated in daily activities of preschool children including story telling, food preparation and attending field trips.

EDUCATION

Student, Texas Southern University, Houston, (currently awaiting transfer to San Antonio)

High School Diploma, Theodore Roosevelt High School, San Antonio, 2008

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