Customer Service Manager
Resume:
Leah M. Narbus
Bangor, Maine, *****
*********@*****.***
Profile Summary ______________________________________________________________
To apply knowledge of scientific concepts and techniques in observing, collecting,
preparing specimens, and performing laboratory procedures used in the diagnosis and treatment
of disease. Ensuring strong organizational and interpersonal skills and also providing
exceptional customer service and communication with clients.
Skills Summary________________________________________________________________
Venipuncture Centrifugation
Capillary Puncture Gram Staining
HIPAA Compliance Blood Smear Preparation
PPD Work Independently
Throat Culture Communication Skills
EKG Customer Service
CPR Organization
Infection Control Vital Signs
Specimen Handling/ Labeling Drug Screening
Urinalysis CLIA Waved Testing
Relevant Coursework
____________________________________________________________
Anatomy & Physiology I & II Microbiology
Chemistry I & II Pathophysiology
Biology I & II Genomic Biology
Research & Design
Education
_____________________________________________________________________
Husson University – Bangor, ME
B.S., Biology, GPA: 3.19
Graduation Date: December, 2012
Northeast Technical Institute – Bangor, ME
Phlebotomy/EKG Certificate, AMT Certificate Pending (2012)
Graduated: June 2012
Greenville High School- Greenville Maine
Diploma Received: 2007
Employment History ____________________________________________________________
Applebee’s Bar & Grill, Bangor, ME Position: Server/Bartender
July 2009- Present
Ruby Tuesdays, Brewer, ME Position: Server
April 2009- July 2009
Lodge at Moosehead, Greenville, ME Position: Server
Summer 2007-2008
References ____________________________________________________________________
Erin Owen – Assistant Professor of Biology, Husson
(207) 941- 7744
Amanda Hussey – Clinical Supervisor, NTI
Cory Thibodeau- Career/Student Services, NTI
Brian Richardson – General Manager, Applebee’s
(207) 990- 5945
John Aleksiewicz – Manager, Applebee’s
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