Quality Assurance Testing

Imran Ajmeri

630-***-**** Cell 630-***-**** ************@*****.***

SUMMARY:

Over 5 years of intensive IT experience in Quality Assurance (QA) and Testing of Client/Server, GUI and Web-based applications with expertise in Manual and Automation Testing, System Testing including Integration, Performance, Stress and Regression Testing (White Box and Black Box Testing). Excellent analytical skills coupled with interpersonal, communication and self-organizing skills. Assertive, committed and motivated team player.

EXPERTISE:

• Analysis of system specifications and business requirements.

• Good understanding of QA methodology and Software Development Life Cycle (SDLC).

• Testing Client/Server and Web-based applications and performing Manual Testing.

• Proficient in working on Windows and UNIX environments.

• Formulation of detailed Test Plans and Test Cases.

• Expertise in automated testing using WinRunner/QuickTest Pro.

• Performance testing using LoadRunner.

• Extensive use of defect tracking tool Mercury TestDirector.

• Experience in working with Databases and using SQL and PL/SQL.

• Extensive experience with testing Multi-Tier application architecture.

• Expertise in data driven testing and creating reusable functions.

• Expertise in end-to-end and integration testing.

• Have been using Test Director from 2003 to 2007 then switched to Quality Center since 2007 to present.

TECHNICAL SKILLS:

Languages: C, SQL, PL/SQL, Visual Basic 6.0, .Net, HTML,

DHTML, and XML

Testing Tools: WinRunner, TestDirector, LoadRunner, QuickTest Pro

Databases: Oracle 8/8i, mySQL, MS Access, Toad

Operating Systems: Windows 9x/2000/NT, Linux/Solaris/Unix, Macintosh.

ERP: SAP SD, MM

Applications: MS Office, MS Visio, ClearCase, MS Project

PROFESSIONAL EXPERIENCE

Walgreens Dec. 2010 – Present

QA Tester/Analyst

Walgreens has around since 1901; started by Charles R. Walgreens, Sr. Walgreens is the largest drugstore chain in the United States with more than 7600 stores nationwide. From pharmacy to consumer goods to health and beauty products, Walgreens is one stop for everyday needs. With plans in progress for expansion, Walgreens is sure to stay up to date in technology to bring you better service.

Intercom Plus

Intercom Plus (IC+) is the application which is used in Walgreens Pharmacy to fill prescriptions. Intercom Plus has VSAT satellite access and/or broadband connections to all 7600 Walgreens store around the nation. Intercom Plus has 10 main options; Team Rx, Pharmacy Management, Laser Printer/Thermal Printer Settings, Strategic Inventory Management System (SIMS), StoreNet/RXNet, Scale Sign On, Consultation (CAP), RX Savings Advisor, Corporate E-Mail Server and Rx Compliance Advisor.

Responsibilities

• Interact with developers and BAs to understand the design and technical specifications.

• Involved in writing Test plan based on Business Requirements and System Requirements Specifications.

• Involved in writing Test cases based on Test Conditions.

• Execute test cases during System Test and Regression Test cycles.

• Performed POS(point of Sale) testing using image scanners, barcode scanners, POS registers and scale

• Performed testing on EV-54/Yuyama/Parata machines

• Participated Test Activity Defect Status Meeting.

• Record and track defects discovered through the testing process using Quality Center

• Uploaded the test cases from the Excel spreadsheet/MS Word to Quality Center.

• Participated in test script review and approval sessions

Environment: Windows 7, Office XP, C++, Java, XML, Manual Testing, Oracle Server, HP Quality Center 10.0, Linux

Wyvil Point

SAP Tester – SAP SD/MM/P2P May 10- Nov 10

The purpose of this role was to focus on mission critical business processes.

• Configured and tested customer master, account groups and partner functions, Implement and tested additional Pricing procedures and condition types: special functions, rebates, tax and freight.

• Participated in the business process reengineering workshops for the Purchase-to-Pay and Sales Processing cycles with the aim to identify gaps and initiate and construct improvements from an SAP R/3 Inter-company and Intra-company, Tax Account Assignment, and VAT and Intrastat perspective.

• Developed, End User training materials for SD, MM, and Account Receivable processes.

• Performed unit testing, scenario testing, and integration testing for the Order-to Cash, Purchase-to-Pay and Inventory Management processes.

• Develop functional specifications for custom Order-to-Cash reporting and provide Post Go-live support.

Claire’s

QA Tester/Validation Analysts Aug 09 – Sept 09 Jan. 2010 – March 2010

Claire’s is leading in specialty jewelry and accessories in North America and in Europe. It’s known for its valued price on jewelry and accessories for girls and young women. Since 1961 Claire’s has earned its reputation in the world as one the best jewelry and accessories store.

Customer Retail Systems (CRS)

CRS is Customer Retail Systems application designed by Epicor Inc., to run on NCR registers. CRS focuses on Point of Sales (POS) for all the registers in Claire’s retail stores. POS includes all the transactions that takes places, whether its cash, check, traveler’s check, gift card, gift certificate, credit cards, debit cards and multiple tenders.

Responsibilities

• Developed Test Scenarios and Prepared the Test Data.

• Hardware testing such as, touch screen registers, pin pads, scanners and telxons.

• Executed transactions cash, check, traveler’s check, gift card, gift certificate, credit cards, debit cards and multiple tenders.

• Execute test cases based on functional specifications / design documents

• Updated/Added Test cases as required depending on the change of the specs.

• Opening the registers in the morning according to the test cases.

• Closing the registers at the end of the day according the test cases and tallying the reports with the cash.

• Capture, record and provide testing metrics and estimates.

• Defect Reporting, Defect Reviews, Verification of Fixes and Test Summary Reports

Environment: Windows XP, Office XP, Documentum, Java Script, XML, Manual Testing

Astellas Pharma US Inc.

SAP Tester Oct. 09 – Dec. 09

Astellas Pharma US Inc. was formed by third and fifth Japanese largest pharmaceutical companies joining hands, Yamanouchi, founded in 1923, and Fujisawa, founded in 1894. Since they joined hands, Astellas became Japan’s second largest pharmaceutical company and ranked in top 20 global markets. Astellas Pharma US Inc. is dedicated in providing the community with advanced medical equipments and new medicine for a brighter future.

Responsibilities

• Execute test cases based on functional specifications / design documents

• Cancel Billing

• Verified Starting Inventory

• Increase Valid Inventory to Return Stock.

• Verified Total Inventory

• Cancel Goods Issue

• Verified Inventory is zero following Goods Issue

• Delete Return Delivery

• Verifying total Valid Inventory

• Remove Valid Stock from Inventory

• Verified ending Inventory

• Capture, record and provide testing metrics and estimates.

• Defect Reporting, Defect Reviews, Verification of Fixes and Test Summary Reports

Environment: Windows XP, Office XP, Documentum, Manual Testing, SAP 5.0 SD and MM.

Abbott Labs.

Validation Analysts/ QA Tester Feb 09- June 2009

Abbott is a fortune 500 company, it’s also has global operations. Abbott has been around for more then 120 years and going strong. Abbott is also one of the leading Pharmaceutical companies in the world, discovering new medicine and new technologies to manage people’s health.

Quality Document Management Systems

QDMS is a validated enterprise-wide; electronic, global document management system that maintains quality documentation for Abbott products in support of GxP requirements. As per, CRQS (Computer Systems Risk Assessment Process), the GxP risk for QDMS is assessed as non-critical. This VCR is to implement a fix to a bug discovered in the production environment. The bug prevented the creation of XML components during import to Documentum.

Responsibilities

• Created test plan/ testcases based on functional specifications / design documents

• Developed Test Scenarios, Test Scripts and Prepared the Test Data.

• Updated/Added Test cases as required depending on the change of the specs.

• Create (author) and execute validation test scripts and document test results in accordance with Abbott standards.

• Author and execute protocols in both a manual as well as electronic environment.

• Capture, record and provide testing metrics and estimates.

• Executed user acceptance test plans on completion of system testing before installation of the application on user environment.

• Identified manual test cases and executed the test cases, reported defects.

• Defect Reporting, Defect Reviews, Verification of Fixes and Test Summary Reports

Environment: HP Quality center, Windows XP, Office XP, Documentum, Java Script, XML, Manual Testing

Affluent Technologies, Inc. Feb 08 to Oct 08

QA Tester

Affluent Technologies. is a global corporation with an earned reputation for the delivery of highly effective information technology solutions and consulting services worldwide.

Responsibilities:

• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.

• Developed test cases from architecture and design documents.

• Worked closely with the Development team during all the phases of the project by participating in client-requirements discussions and to better understand the project.

• Followed Black box methodologies to check the functionality of the application.

• Used checkpoints using QTP script for validations.

• Parameterized the values and Performed Data-driven testing.

• Database checkpoints have been used rigorously.

• Executed the scripts in Verify, Debug and updated mode at various stages while adding new properties to be tested with actual results.

• Developed test cases, defined execution flow, maintained and track the defects in Quality Center.

• Participated in bug review meeting and resolving the issues related to the bugs.

• Performed database testing with SQL scripts to verify data integrity.

• Enhanced the load testing scripts by adding parameterization and correlation statements to pass the unique and valid data to the server ease requests, report generation etc.

• Successfully conducted User Acceptance Testing (UAT).

Environment: Manual testing, ASP.net, XML, QTP8.0, Win Runner7.6, Load Runner8.1, Quality Center, SQL Server, IIS, Windows.

Shure Incorporated, Niles, IL Aug. 2007 to Dec. 2007

QA Tester

Shure designs and builds wireless transmitters like microphones, body packs etc, wireless receivers, digital signal processors, feedback eliminators, Personal (in-ear) monitor systems,

Hi-Fi phono cartridges, DJ needles and a lot more.

Wireless Workbench:

Wireless Workbench System Control Software is Shure's comprehensive tool for remote monitoring and control of individual and networked wireless receivers. It provides full PC control of all vital system parameters.

Responsibilities

• Lead the efforts to categorize, create and execute the test cases for GUI testing within specified timeline.

• Responsible for testing with USB and Ethernet connection on various platforms.

• Tested different system features like Frequency group/channel monitor and control functions, RF level, Audio level, Receiver lock, frequency scanning, scene creation etc.

• Identified manual test cases and executed the test cases, reported defects

• Evaluated and reported the final Test Results and the overall progress periodically to the Project Management.

• Developed automated tests using Winrunner for functional and regression testing using different hardware modules and OS.

• Analyzed test results, document problems and work with developers to resolve them.

Environment: QTP 9.0, Mercury Quality center, Caliber, Windows XP, Visual Studio.NET 2003, Visual C++. NET, Mac OS 10.4

General Healthcare Inc, IL June 2004– July 2007

QA Tester

Description: General Healthcare provides a comprehensive healthcare online solution. Provides mail order Rx service, disease management. Using a workflow engine, a prescription tool, and online patient medical profiles, the software enables doctors to manage patient messages effectively.

Responsibilities

• Analyzed and reviewed the software requirements, functional specifications and design documents.

• Assisted in creation of Test Plans and implemented Test Cases as per the business and technical requirements

• Created Test cases on the basis of system design documents by using TestDirector and prepared Test Procedures on the basis of Test cases and exported them to TestDirector

• Involved in conducting Regression testing and Performance testing during the various phases of the development of the online banking system manually and using WinRunner and LoadRunner

• Created GUI maps to test the different objects of the application using WinRunner.

• Wrote compiled modules and used checkpoints to test the application interface using WinRunner.

• Used LoadRunner to analyze the response time of the transactions under load and developed reports and graphs to present the stress results to the management.

• Ran automated scripts against different databases, different system configurations and conducted data integrity testing by extensive use of SQL to perform transaction testing.

• Executed user acceptance test plans on completion of system testing before installation of the application on user environment.

• Performed Navigation testing and cross-browser testing with IE and Netscape to test the application behavior.

• Generated bug reports and submitted them to team leader.

• Actively participated in enhancement meetings.

Environment: WinRunner, LoadRunner, TestDirector, Manual Testing, XML, HTML, and Windows 2000

Advance Medical Lab - Chicago, IL. (Aug 2003 - May 2004)

QA Tester

Description: I worked as a Quality Assurance Consultant for Search Portal, an Intranet Application based on Autonomy Search engine. The application was designed to search the different aspects using keywords depending up on the user requirements.

Responsibilities:

• Created Manual test cases and Performed manual testing of the application

• Developed automated Test Scripts using WinRunner

• Conducted Regression testing and system testing using WinRunner

• Performed Load testing using Mercury LoadRunner

• Monitored server resources for different scenarios LoadRunner

• Tracked and managed defects with TestDirector

• Used TestDirector to document requirements, test cases and store test scripts

• Conducted Data Driven Testing by executing Test scripts

• Worked with developers to reproduce errors and resolve software anomalies

Environment: WinRunner, LoadRunner, TestDirector, SQL Server, Toad, Visual Basic, VBScript, Apache, Oracle, Internet Explorer, Netscape Navigator, COBOL, UNIX, Windows NT.

Education:

Robert Morris University Bensenville, IL 2005

Bachelor of Applied Science

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