Customer Service High School

Charles Craft

***** ****** ****

Pecatonica IL **063

Cell: 815-***-**** *******@***.***

Education and Accreditations:

Marion High School, General Courses, Marion Ohio

Certificate of Achievement: Customer Communication in Microprocessor Control

Industrial Electrical Systems IES

National Elevator Industry Education Program

Customer Communication Skills Workshop

EIWPF- QEI Accredited by the American Society of Mechanical Engineers

Basic Electrical Skills ----BESA

Have passed State Accreditations –Elevator Mechanic

Experienced with 3 phase 208/460, ac and dc controllers, PLC controllers, synthetic drives, VFD’s.

Work Experience:

2007 to 2011 Northern Illinois University, DeKalb, Il.

Elevator Mechanic

• Responsible for the maintenance and repair of all elevators at the university.

2004 to 2007 Schindler Elevator

Field Service Elevator Mechanic

• Ran a route for covering 12 counties and 3 states.

• Worked service, repair and preventive maintenance.

1996 to 2004 Dover Services

Field Service Elevator Mechanic

• Ran a route for covering 9 counties and 2 states.

• Worked on passenger, service, cable, and hydraulic elevators.

• Ordered all parts for repair and handled customer relations.

1980 to 1996 Otis Elevator, Chicago, Il

Field Service Elevator Mechanic

• Responsible for customer service, maintenance and repair of an assigned route.

• Received certification in 1988.

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