IT PROJECT/PROGRAM MANAGER
CORE COMPETENCIES ________________________________________
Project/Program Management:
o Communication – Knowledge transfer, Sharing ideas, Issue resolution, validating proper deliverables and phase stage containment is scheduled/completed, Presentations to senior management and project teams
o Organization – Managing projects, people, reports, requirements
o Solve problems – Make decisions, Own project deliverables, Fully Accountable
o Develop implementation plans and leading teams to execute project deliverables to schedule, budget, KPI’s and performance goals across the project SDLC
o Build Good Teams – I have a solid understanding of big picture, able to motivate and mobilize team
o Construct/document – Statement of Work, Project requirements, Project plans, Implementation Plans, Capital Requisition Requests
o Solid experience managing project financials including P&L
Strategic Analysis:
o End-end strategic business process perspective in identifying: Process and work-flow improvements / Business Process Re-Engineering
o Provide strategic leadership in developing/enhancing project management methodologies
o Work with client to define future state vision and develop strategies aligned to that vision
o Ability to understand and influence key stakeholders business objectives
EDUCATION AND CREDENTIALS ________________________________________
Currently pursuing a PMP
Villanova On-Line
Master of Business Administration in Computer Science
PHILADELPHIA COLLEGE OF TEXTILES & SCIENCES Philadelphia, PA
Bachelor of Arts in Sociology
TEMPLE UNIVERSITY Philadelphia, PA
SKILLS AND EXPERTISE ________________________________________
• Extensive project management experience managing large scale projects including: Mergers & Acquisitions, Business Process Engineering initiatives and improvements, ERP implementations, Supply chain and distribution
• Excellent oral/written skills
• Ability to multi-task and manage multiple/simultaneous projects
Excellent knowledge and experience using MS Project, PowerPoint, Word, Excel, Visio, & SharePoint
Extensive experience of project management approaches, tools, and all phases of project lifecycle using PMBOK
Strong organizational, strategic planning, analytical and interpersonal skills
Vendor Relations including: evaluating vendors bids, negotiating and managing vendor’s contracts and resources
• Prior consulting experience developing / delivering business process innovations, client interfacing
• Cross-functional team leadership, training, mentorship and coaching in driving quality and consistency improvements
• Budgeting, P&L, Payroll
RELEVANT EXPERIENCE ________________________________________
A WIZARD LOCKSMITH West Palm Beach, FL 2008-Current
CEO/President
Purchased/expanded a small business; Increasing revenue on average 10%/year by negotiating favorable contracts with supplier’s, realtors and housing developments to provide locksmith services
Contracted with AAA to provide emergency locksmith services to AAA Auto Club customers
Completely turned over all personnel within the first 6 months of ownership;
Personally maintained all IT related functionalities as well as corporate financials including P&L, payroll, taxes, A/P and A/R
Responsible for customer and supplier contracts
JARDEN CONSUMER SOLUTIONS Boca Raton, FL 2001-2008
SR IT Project Manager (IT Applications and Supply Side: Distribution, Logistics, and Manufacturing)
Managed a Warehouse Management System Implementation and RFID Initiative simultaneously over a 9 month period; Led a team of 30 cross-functional and vendor resources in: Business Process Analysis & improvements for multiple distribution centers; Developed estimates, constructed/managed project plan and accountable for project financials and communication to all levels of management & project team; Project’s came in within budget and time with an ROI of $2M
Successfully managed the end-end process of several high visibility/high ROI M&A, Business Process Initiatives (BPI) and ERP re-implementation projects by creating a data-map merging back-office services, distribution capabilities, and manufacturing functionalities from SAP Sales and Distribution (SD), Financial (FI/CO) and Materials (MM) to JDE World and Catalyst Warehouse Management System;
Created a strategic initiative to initiate a PMO to manage all levels of project types, scaling, complexity, budget constraints, and a project workload of between 200-250 projects; Led PMO management team in developing and establishing strategic goals, objectives and development plans for all project managers using PMBOK methodologies to improve alignment between IT and the business;
Implemented MS Project Server 2003 and SharePoint providing centralized project management / collaboration tools for the PMO;
ACCENTURE Philadelphia, PA 2000-2001, 1996-1998
Business Solution Manager /Senior Consultant
Responsible for the Business Process Analysis and Re-engineering solutions as part of a $4B transformational business merger leading a team of client-based and external resources; High-level responsibilities included documentation, developing project plans for end-end project management, scoping and requirements through implementation and deployment
Overall responsibility for creating a roadmap and managing through phases of the project lifecycle for a $6.5M Y2K remediation implementation for the US Postal Service; As part of my responsibilities I was also managing and monitoring the execution of all deliverables and status while presenting to top level management and client teams
Created a multi-phased strategic roadmap for a major chemical client’s Environmental Health and Safety business processes achieving annual benefits of more than $1.5M; Responsibilities included: Analyzing all business processes, constructing data maps, process re-engineering, and documentation of project scope, requirements and estimates
ARAMARK Philadelphia, PA 1998-2000
Program/Project Manager
Recruited to create and execute a strategic plan spanning IT and business processes for an $11M project to accelerate growth, improve customer retention, and improve operational efficiencies; As an outlier, I created a joint trade marketing opportunity to key strategic partners culminating in a $3M external revenue stream windfall
Managed a team of 26 internal/external resources in analyzing and implementing key business processes solutions for Market Centers, Field Sales and POS organizations and warehouses using Mobile Hand-held computers resulting in:
20% increase in weekly route productivity/$5M in savings from Order to Cash improvements due to increased use of leveraged technology /25% improvement on sales and in customer service;
20% to 25% decrease in distribution costs while reducing annual accountability loses by $1M
Led efforts in capturing and enabling growth and retention efficiencies by:
Installing handheld computers and printers in warehouses and more than 800 POS routes, enabling SKU-level detail tracking of product movement; and increasing annual sales by 30%; Mitigating rapid changes in market conditions by optimizing routes and machines; Managed the change process