Customer Service Manager

CARMEN RIVERA

*** ***** ******* **

Crescent City, FL 32112

Phone: 386-***-****

Alt Phone: 386-***-****

*********@**********.***

Objective

To obtain a position where my property management, security g and d licence, customer service, office assistance and bilingual skills can be utilized

Ability Summary

Bilingual, knowledge in computers, teller scan, deposit machines calculators knowledge in fingerprints , background checks, credit checks. armed security licenses G and D, all property management training .

Employment History

Property Manager

10/2006 - 08/2010 Smith Thomas CT. Crescent City, FL

Multi family property lease apt, accept future tenants application, prepare paper work, prepare leases, annuals recertification, supervision of maintenance personals hired. vendors, tenants complains work orders, phone applications, collect rent and other collections, evictions, section8 Hud and elderly handicap knowledge, ensure property meets standards by rural development guidelines to determine rental assistance eligibility , all grace hill certificates trainings as fair housing computer input, teller scan machines crj, tenants also a public notary ,to have apt market ready, budget , strartegy plans background and credit checks.

Correctional Deputy

10/2004 - 10/2006 Putnam County Sheriff Office Palatka, FL

Supervision of inmates, booking, fingerprint, counts ,care custody control, logs written reports.monitor.assesment comp. imput, interviews.

Security Officer

09/2004 - 08/2005 Allied Barton Security Orlando, FL

lynxs bus stop tv monitor, armed security survillience cameras, frequent platform patrol, inspections of property.

Security Supervisor

10/2002 - 10/2003 Vistana Resorts Orlando, FL

Supervised officers, schedule jobs, maintains good supervision of the villas patrol areas, trained new officers, safety and security training, time cards ,time off vacation and post schedules, interview and terminate evaluations .

Corrections Sergeant

01/1989 - 02/2001 Central Florida Reception Center Orlando, FL

Supervise and coordinate activities of correctional officers and jailers.maintain custody, control , supervised accountability, counts , transport of inmates from one institution to another, report to different institution for drugs intervention, in charge of juveniles activities.

Payroll Manager /Assesment Coordinator

10/1980 - 10/1988 Altro Work Shop Bronx, NY

In charge of bank statements bank reconciliation, collections, prepare w2 , prepare time cards piece cards in charge of 3 payroll accounts over 1000.00 clients. Assesment of new clients work with medical insurance medicaid, provide work schedules , direct to proper programs as rehabilitation, as drug, menthal health, alcohol hired new clients for work programs, asesment in the day care for working parents .

Medical Facility

01/1978 - 01/1979 Department Of Health Bayamon, PR

Schedules appointments new patients inputs , discharge filing medical records, orders of equipment and supplies.

Education and Training

Completion Date Issuing Institution Qualification Course of Study

1990 orange county school General Equivalency Degree (GED) General High School Curriculum

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

Honors & Activities

Additional Information

All certificates and reference will be submitted upon request.

Detailed References

Contact this candidate