Resume

Matthew Long

**** * ******** **

Chicago, IL ****2

Phone: 773-***-****

Email: ********@*****.***

Summary:

I have extensive experience in all areas of IT, 7+ years in a management role, with teams up to 7 people and over 12 years experience in managing large heterogeneous environments. My background covers all areas of infrastructure design, setup and maintenance.

Technical qualifications

Languages: Shell Scripting, Perl, Python,Ruby

Operating Systems: Linux (Red Hat/Centos/rPath, SLES/Opensuse, Debian/Ubuntu, Turbo, Slackware .) Solaris, OpenSolaris FreeBSD, Windows NT/2000/2003.

Infrastructure Software: Edirectory, Openldap, Active Directory , Novell Identity Manager, SEP, Arkeia, Platespine, ARCserve, GWAVA. Reload, VERITAS Volume Manager, Veritas Netbackup, VERITAS Cluster Server, WebLogic

Application Server, Tomcat Jakarta, Apache, Modsecurity, IIS, Linux Virtual Server, NIS, PXE/DHCP/DNS/TFTP, SSH, Puppet, Cfengine, RSA Secure ID, Cisco Secure, Lucent's QIP Enterprise Server, Bind, Tripwire, Samba, Exceed, Lotus Notes, Groupwise, Exchange 2000, Qmail, Sendmail, Remedy, SVN, MediaWiki, Splunk, Norton Anti-Virus, Kickstart, AutoYast, GreatPlains, GLPI, OTRS, Zenworks 7, Citrix Presentation Server/ Xenapp.

ERP Software: SugarCRM. OpenERP, Openbravo, Compiere, OrangeHRM, Project Open.,

Virtualization Software: Vmware Virtual Infrastructure 2/2.5/3/3.5, VMware Lab Manager, Virtual Iron/XEN, Citrix XEN Server, OpenVZ, Vserver, Openqrm

Networking Software: IPtables, IPchains, IPcop, Untangled, Vyatta, Checkpoint, Snort, Big Brother, Trinity, Spectrum, Nagios, Zenoss, Zabbix

Databases Software: Mysql, PostgresSQL Oracle 8, Microsoft SQL 2000/2005, Sybase.

Server Hardware: Cisco, Foundry, Extreme, HP, Dell, Supermicro, Shunra, FiberChannel.

Telephony: Asterisk PBX, Ayaya PBX, VOIP

Storage: Openfiler, FreeNAS, Nexenta Netapp, EMC, Compellent, Cleversafe Dispersed Storage , AOE, ISCSI, NFS, CIFS

Employment:

February 2009 - May 2009, Celtic Insurance, Chicago, IL

Consultant - Manager of Infrastructure

Full operational responsibility for IT planning, implementation and support. Engineered turnaround of IT’s performance and service levels. Transformed IT into a strategic business partner. Managed and delivered large scale projects on time and within budget. Responsible for budgeting design and support of all technology.

Projects and Accomplishments:

Implementation of department wide Project Management Suite based on Project Open. Used by both Development and Infrastructure.

Implementation of Documentation system based on MediaWiki.

Implementation of SLA and ITIL standards for Helpdesk department.

Implementation of change management for all routers, switches and firewalls utilizing Rancid.

Streamlining of entire infrastructure by utilizing Virtual Appliances and JeOS.

Deployment of Jumpbox and rPath virtual appliances.

Implementation of VDI solution utilizing FreeNX RDP Proxy. This significantly reduced costs, allowing unlimited clients to proxy to RDP Windows servers with the purchase of only one DAL(Device Access License)

Deployed centralized syslog server utilizing Rsyslog and phplogcon.

Consolidated over 40+ Windows servers onto both Vmware and Virtual Iron

Consolidated 10 different security and network appliances onto Untangled Appliance. Services that were consolidated - Web Filter, Virus Blocker, Spam Blocker, Ad Blocker, IDS, VPN, Spyware Blocker and Protocol Control (to block outside IM services).

Implementation of Development Lab environment for developers utilizing OpenQRM and Xenserver

Migration of Lotus Domino Mail, App and Web servers onto Linux.

Upgrade of Lotus Domain and Sametime to version 8.

Migrated TrackIT ticketing system to GLPI running on Ubuntu.

Deployment of LimeSurvey to track Helpdesk customer satisfaction.

Deployment of Web Conferencing server based on Dimdim.

Redesigned backup infrastructure based on a combination of Zmanda and Bacula for Virtual Machines.

Migrated from Visual Source Safe to SVN.

Implementation of Bug tracking system for development based on Trac/Subversion.

Integration of all Linux server authentication with Active Directory.

Managed 100% successful DR testing for Intel and Mainframe servers at Sunguard.

Renegotiation of maintenance contracts with Ayaya, Cisco and IBM.

Upgrade of Octel Voicemail system to Ayaya.

Automated file transfers of Tax and insurance files to customers sites either by FTP or SFTP.

Automated deployment of BOTH physical and Virtual Machines utilizing and combination of PXE/DNS/DHCP and OpenQRM for Linux and PXE/DNS/DHCP/Unattend for Windows.

Upgrade of Vmware Infrastructure servers from 3.0 to 3.5.

Deployment of a Virtual Iron farm.

FiberChannel Multipath SAN deployment utilizing HP MSA's for Virtual Iron and Vmware Infrastructure.

Openfiler ISCSI/NFS/CIFS HA setup utilizing DRDB/Heartbeat and MSA SAN.

Replaced out of contract Norton Ghost server with Clonezilla.

Staff Development:

Training and mentoring the staff in open source technologies.

Documentation for all projects completed.

Increased communication and collaboration between the Infrastructure group and Development.

Hired a consultant to train staff in the Setup, Design and Administration of Lotus Domino.

Daily meetings to track status of open tickets and expected resolutions.

August 2008 – January 2009, Cleversafe, Chicago, IL

Development Infrastructure Manager

Planned, organized, and managed the development infrastructure which consisted of 320 physical servers and over 200 virtual servers within 8 datacenters across the US. Responsibilities included project management, team development and training, datacenter expansion, asset purchasing, budget creation and servicing of customers.

Projects and Accomplishments:

Put process in place for the procurement of new appliances.

100% project completion on time while meeting strict timelines and budget requirements.

Implemented SLA monitoring metrics for the development and QA customers.

Slashed material and equipment expenses by 15% by negotiating and establishing valuable vendor contacts with Extreme networks, Opengear, APC and contract renegotiation with Qwest Datacenter.

Established inventory procedures and guidelines for when new equipment arrived.

Redesigned PXE/DNS/DHCP/TFTP infrastructure from ground up. Used openqrm to implement a cloud computing infrastructure that allowed customers and the company to cut cost /time when deploying new dsnets.

Implemented both AutoYast and Kickstart for automated deployment of SLES/Redhat/Centos/Opensuse.

Implemented HA OpenVZ for Yum repos. Cut deployment time of custom Yum repo down from a day to five minutes from time of request.

Made better utilization of virtualization resources by consolidating all virtual machines to Openfiler ISCSI SAN.

Implemented multiple test environments for developers to utilize. This consisted of four virtualization technologies, VMware, XEN, KVM and Vserver.

Implemented VMware Lab Manager for developer test environments

Implemented utilization monitoring for all equipment.

Implemented 10G switching core.

Implemented WAN emulation environment, utilizing Shunra appliances for QA and Development customers.

Implemented LACP for legacy switching infrastructure.

Staff Development:

Daily meetings to track status of open tickets and expected resolutions.

Established metrics for customer satisfaction to identify inefficiencies in resolving of trouble tickets.

Put in place project management website to better track progress of assigned tasks.

Training and mentoring classes on infrastructure design and setup.

August 2008 – August 2008 National Systems Corporation, Chicago, IL

Consultant – Linux/Security Architect

Implemented security software and procedures to bring 60+ Linux based systems to PCI/DSS compliance. Streamlined deployment procures and security for development infrastructure.

Projects and Accomplishments:

Deployed RSA SecureID for Linux server infrastructure.

Installed and setup RSA SecureID server on Linux Centos..

Deployed Citrix Xen server for Virtualization of Linux and Windows production servers.

Deployed Zabbix network monitoring for Linux, Windows, Cisco router, switches and firewalls.

Integrated Linux server authentication with Active Directory utilizing LDAP+TLS.

Implemented SVN LDAP authentication and SSL security for new commits.

Implementation of Mod_Security for Apache web servers.

Implementation of Splunk log management server.

Deployment of OpenVZ for development and QA web servers.

Implemented RSA SecureID for VPN access.

Implementation of Role Based Webmin administration for Windows administrators and Development staff.

Setup syslog-ng on DMZ servers to use SSL remote logging to splunk servers.

Setup Bacula to backup all Linux servers and Mysql databases to SAN and latter to disk D2T.

Staff Development:

Trained Administrators how-to administer technologies implemented.

Documentation of setup and design of all work completed.

Trained developers how-to more effectively deploy new production code from QA to Production.

Trained developers to use Splunk to find errors in the applications without having to search through tones of logs files.

August 2002 – August 2008 Guarantee Records Management, Jersey City, NJ

IT Director of Infrastructure & Operations

Oversaw all expansion operations and set out a roadmap for the future of the companies IT infrastructure. Responsibilities included design of network infrastructure, budget, hardware selection, software selection, network equipment selection, management of ISP contracts, and management of helpdesk support, administrators and developers.

Projects and Accomplishments:

Reduced capital expenditures by 30%.

Planned and implemented the base setup for each new location that was brought online.

Implemented MediaWiki for documentation and collaboration for the entire organization.

Implemented OTRS helpdesk ticketing system to better service customers.

In 2005 started looking into alternatives for a better and easier managed setup. After extensive research into AD/exchange 2003, scalix/samba, and a few others. We decided to go with a new product from novell called OES.

Transitioned the entire organization to linux based solutions. Company’s infrastructure now runs on Novell OES Linux.

Migrated exchange 5.5 to groupwise 7 running on sles9

Migrated samba pdc's file servers and print servers to oes linux edirectory iprint and nss file servers.

Integrated all Citrix servers to use Edirectory.

Setup backup software in the beginning based on Arkeia which ran on sles 9.

Migrated Arkeia to SEP which had support for Groupwise and Edirectory and nss on Linux.

Deployed Zenworks suite on sles 9 Linux.

Was instrumental in planning the setup of the company’s web application which is used by more than 10,000 customers.

Migrated NT4 domain to Edirectory.

Deployed Norton Anti-Virus to all NJ workstations.

Upgraded Norton Anti-Virus from 9 to version 10.

Deployed Identity Manager to allow non-administrators to request and automatically setup or approve new hires. This helped streamline helpdesk dramatically.

Implemented a 200TB SAN in response to growth.

Implemented a DR site consisting of a replicated san from the main site.

Migrated 98% of the companies infrastructure to a virtual environment.

Transitioned the virtual infrastructure from VMware to XEN based Virtual Iron..

Used Platespin to move ALL Vmware Virtual servers to Virtual Iron with 0 or little down time.

Consolidated Edirectory tree and partitions and consolidated all Groupwise domain’s and PO’s.

Upgraded Microsoft SQL 2000 to SQL 2005.

Migrated pix firewalls to an ipcop based setup.

Setup Barracude and GWAV spam and virus filters.

Setup and deployed riverbed WAN Accelerators.

Implemented auto deployment infrastructure utilizing AutoYast for OES/SLES/SLED.

Used AutoYast to deploy new physical and virtual machines.

Used AutoYast to deploy SLED to desktop computers.

Implemented Linux desktops managed by Zenworks for Linux in remote locations.

Staff Development:

Developed strong employee productivity guidelines

Staff attended weekly status meetings for project updates and estimated completion dates.

Established solid, positive, and productive work environment.

Training for employees on new technologies.

November 2001 – July 2002 Metrocreations, INC Wharton, NJ

Sr. System Architect

Responsibilities included the recommendation and implementation of network and server infrastructure for the client.

Projects and Accomplishments:

Designed the company Network infrastructure from the ground up. The Network consists of 2900 series switches and Linux (Running Iptables) firewalls.

Setup Windows 2000-Advanced server in a shared storage cluster. The services running in the cluster are Exchange 2000 and Microsoft SQL database.

Wrote various Shell and Perl scripts to manage daily Setup and Administrative tasks. Such as Shell scripts to make it easier to add LVS and Firewall rules to the systems, and Perl scripts to manage DNS and Apache.

Administered Windows 2000 Active Directory and Exchange 2000.

Designed and implemented a Linux cluster with over 30 boxes utilizing LVS and SGI’S Failsafe clustering software. The services provided by the cluster are Apache, MYSQL and NFS.

Setup 2 FreeBSD Boxes running Bind 8 DNS.

Researched and Purchased Hardware from a fixed budget.

Setup 21 Sun Solaris 8 boxes with VERITAS Netbackup, VERITAS Filesystem and VERITAS LVM.

July 2000 – October 2001 Everest Broadband Networks, Fort Lee, NJ

Sr. System Administrator

Responsibilities included the administration of core networking infrastructure while providing mentoring to junior administrators.

Projects and Accomplishments:

Provided leadership role in design and implementation of POP infrastructure. Each POP had 2 Solaris Netra T1 QIP Enterprise servers to provide our nationwide customers with DNS and DHCP.

Assisted junior administrator in planning disaster recovery tests.

Performed real disaster recovery on Oracle database.

Help test VOIP solution.

Interfaced with customers to resolve problems if customer care could not handle the situation.

Administered network consisting of 4 Cisco 2621 routers, 2 Catalyst 5000 switches, 1 PIX firewalls and 2 Cisco local directors.

Maintained MRTG on a Dell caching server.

Setup 2 Linux Virtual Servers for HA web services.

Installed and configured Norton Anti-Virus for all Windows based servers.

Administered Windows 2000 Active Directory and Exchange 2000.

Laid out a course, tested and implemented the migration from Microsoft Exchange 5.5 Production servers to Exchange 2000

Setup high level security with Cisco secure and RSA Secure ID, users SecureID information was propagated over NIS.

Installed Oracle 8i on Sun Solaris.

Installed Sybase adaptive server 12 on Linux utilizing LVM and Resierfs.

Setup and Administered over 120 Linux boxes.

Setup and Administered 56 Solaris boxes.

Maintained and upgraded VERITAS Volume Manager, VERITAS Cluster server and NetBackup on Sun Solaris.

Setup VCS in a shared storage cluster, the service provided by the cluster was Oracle databases.

Setup VERITAS Volume Manager and VXFS in a Raid5 configuration.

Setup VERITAS NetBackup, the software backup Mission critical databases, Production servers as well as all Development servers and Windows servers.

Installed Apache web server, Tomcat Jakarta and WebLogic application server on Linux that interfaced with a LDAP database.

Installed and Administer Lucent’s Qip DNS/DHCP Enterprise server on Sun Solaris

Implemented SSH technology on all Unix and Linux servers, as well as Cisco pix firewalls.

May 1999 - February 2000 Advanced System Design, New market, TN

System Administrator

Responsibilities included managing the day to day operations of Linux/Unix/Windows servers that were hosted for outside customers.

Projects and Accomplishments:

Administered Linux, Sun Solaris and Windows NT.

Automated administrative tasks such as backups, archiving/clearing log files, creating reports, moving data via FTP and sockets.

Maintained current versions of patches and operating systems across multiple Servers.

Setup and maintained Apache, DNS, Samba and DHCP on 12 RedHat Linux boxes.

Maintained VERITAS Volume Manager and VXFS, setup with QuickIO and Raid0+1.

Administered 21 Solaris servers running Oracle and Oracle Parallel Server.

Administered 67 Windows NT boxes. The boxes ran various services, such as Print, User login Authentication and Help Desk Services.

Maintained Big Brother network monitoring system.

Administered 13 FreeBSD boxes running Qmail that interfaced with a Mysql database.

June 1997 – April 1999 US Army,FT Carson, CO

Information Systems Operator 25B

Projects and Accomplishments:

Maintained AT&T Base wide ID Card System running on Solaris. The system consisted of 15,000 cardholder accounts. Cardholders access privileges and debit accounts resided on a Raima database. The system also interfaced with an Informix database where cardholders image where stored as binary large objects.

Project Leader:

Radio upgrade for the Command Post in Fort Carson, CO.

Tactical Secure Voice Project at Fort Carson, CO.

Calculated damage and repaired Control Guidance Systems for Armored Track Vehicles.

Provide a leadership role installing computer systems for the US Army.

Managed teams of up to 4 technicians.

Education & Training

B.S – UCCS (University Of Colorado at Colorado Springs)

Professional Certifications

MCSE

A+ certification

Unix CT

Red Hat RHCE

Other Certifications

Linux Administration (General) Brainbench Certification

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