DENIS NCHINDA
Sayreville, NJ **872
********@*****.***
Summary
IT professional with successful experience in maintaining, developing and implementing hardware and software solutions to support strategic business objectives. Installed, monitored, maintained and performance tuned databases while ensuring high levels of data availability. Strong background in relational database management, performance tuning, high availability techniques and software development life cycle. Excellent ability to analyze business needs and implement cost-effective solutions meeting business objectives to achieve bottom-line results.
Key Competencies
• Database Administration
• Disaster Recovery Management
• Release and Change Management
• Software Development Lifecycle
Hardware
Apple Mac, laptops, HP printers, Dell, HP PCs, Compaq servers, Cisco switches and Routers
Programming Languages
JAVA, C/C++, SQL, PL/SQL, APEX, HTTP, ASP.NET 3.5
PC Software
Lotus Notes , Windows XP and Vista, Linux, Apple OS, DOS, Apache, MySQL, Microsoft Office 2003, SharePoint 2003,Oracle Database 10g/11g,RMAN, RAC, ASM, SQL Server 2005/2008, Interbase
Selected Accomplishments
• Consolidated 10 servers into three database servers with archived servers for backup and recovery, creating a $200K annual savings.
• Deployed database changes to production using release management policies and procedures.
• Performed application and database tuning with object and index redesign resulting in a 45% improvement in application performance.
• Analyzed, designed and developed a web-based content management system that was used to generate reports and served as focal point for TL9000 certification. Team award.
• Increased customer satisfaction through improved application support and reduction in MTTR (Mean Time to Repair), resulting in a 15% revenue increase.
Professional Experience
CELERANT TECHNOLOGY, Staten Island, NY 2010 – Present
Database Implementation and Support
•
• Provide timely communication of system and problem status to team.
• Responsible for verification of backups, back-up and restore production and test databases.
Perform analysis of performance problems; gain consensus of DBA team for problem resolution.
• Actively monitor SQL server health and performance to ensure high availability and reliability.
Design and implement database security to ensure integrity and consistency among environments.
• Ensure proper change management processes are adhered to and documented.
• Installed, configured and maintained Microsoft SQL Server 2005/2008, applied service packs, deliver major infrastructure changes based on business needs. Used Administration tools to managed and monitor daily system activity.
VERIZON PARTNER SOLUTIONS, New York, NY 2001 – 2009
Database Administration/Support, 2006-2009
Provide database support for central office and outside plant production systems encompassing applications for inventory, tracking and work orders. Monitor, analyze, evaluate and design database systems, performance tuning, database architecture, and tools. Oversee the migration of database components between the test and production environments, as well as assisting the development staff on all issues related to databases management.
• Coordinated team to achieve department’s goal on installation due dates of new circuits.
• Monitored and analyzed database performance, tune to maximum perforamnce.
• Develop data definations to match business application requirements
• Utilized PL/SQL and store procedures to develop data definations to match business application requirements.
• Developed and maintained a Disaster Recovery strategy utilizing RMAN. Provided documentation and set up test environments.
• Installed, configured and maintained Microsoft SQL Server 2005/2008, applied service packs, deliver major infrastructure changes based on business needs. Used Administration tools to managed and monitor daily system activity.
LAN Manager, 2001-2006
Managed the performance of LAN-based hardware and software as it related to Windows 2000/2003 Servers, Linux, Lotus Notes and UNIX to support the management of critical data. Controlled departmental hardware and software purchasing budget.
• Implemented all facets of local area network/server administration, software installation, TCP/IP configuration, hardware upgrades, and troubleshooting. Supervised projects during all phases of application upgrades and coordinated activities with network technicians to ensure connectivity. Supervised office relocation of 400 users.
• Member of a three person team that designed and implemented department website which was used as a portal for information, performance metrics and knowledge database.
• Streamlined rollout of Lotus Notes and other applications using Network Application Launchers.
CHASE MANHATTAN, New York, NY 2000 – 1998
Network Support Specialist
• Performed Windows 2000 rollout on desktops, laptops and servers and software upgrades and patches for Windows 2000 compatibility, including migration from Novell 4.11 to Windows 2000.
• Worked closely with the helpdesk team providing hands-on support to end users with hardware and software problems including WAN connectivity, upgrades, configurations, and data recovery.
• Supported and maintained Windows NT 4.0 and Novell 4.11 servers. Set up Exchange 5.5.
• Trained help desk technicians on procedures and policies on how to provide 2nd tier support.
• Configured and troubleshot laptops for remote access using Citrix MetaFrame and Shiva. Installed Novell 4.11 file servers, implemented DHCP and WINS on entire network.
Education
M.S. degree, Computer Science, NEW JERSEY INSTITUTE OF TECHNOLOGY, Newark, NJ
B.S. degree, Chemical Engineering, CITY COLLEGE OF NEW YORK, New York, NY
Technical Training:
New York University:
Oracle SQL and PL/SQL
Oracle 11g Database Administration I and II
ASP.NET
MySQL
Microsoft Project 2007
Certified Oracle SQL Expert, Oracle Certified Associate (OCA)