Customer Service Quality Control

Location:

Richmond, CA, 94804

Posted:

March 28, 2012

Contact this candidate

Resume:

MICHAEL JAMERSON

*** ***** **** ********, ** ****4 - ******@*****.*** - 510-***-****

OBJECTIVE: Warehouse/Forklift position in the East Bay Area

Flexible, multi-talented, efficient Warehouse Worker with 10 years forklift experience and 12 years experience in warehouse service industry. Regularly took on additional tasks (machine operation, maintenance, janitorial, flooring) to complete work on time. Supervised 25 warehouse staff and worked both on teams and individually. Promoted for performance, eagerness to learn, and adaptability.

SKILLS

- Forklift, Boom Crane, Pallet Jack, Bobcat, CNC Operation

- MS Office (Word, Excel, PowerPoint) proficient

- Customer Service, Teamwork, Communication

- Inventory & Quality Control

- Supervision/ Management of staff

WORK EXPERIENCE

Manager’s Assistant – VIP Cleaning (Tulsa, OK) 2010-2011

- Ran inventory; ordered and picked up supplies.

- Oversaw roofing and construction contract laborers to ensure completion of jobs.

- Setup computer network and phone system for management office.

- Daily cleaning and property maintenance (roofing, sheet rocking, floor stripping and buffing) of 7 office buildings, 6 restaurants, and 10+ residential units.

Drywall Handler & Heavy Machinery Operator – Building Specialties (Broken Arrow, OK) 2007-2009

- Operated forklifts, truck (boom) cranes, electric and manual pallet jacks to move loads of up to 10 tons. Performed routine maintenance of hydraulic hoses and forklifts. OSHA & L&W certified through 12/11.

- Handled and delivered materials to hundreds of commercial and residential locations across Oklahoma for Fortune 500 Company, keeping close track of products and materials to ensure no loss of inventory between drivers, operators, loaders, and helpers.

- Interacted professionally with all building contractors upon each delivery to ensure customer satisfaction with services and products.

CNC Operator – Bama Foods (Tulsa, OK) 2006-2007

- Oversaw daily food production line of 25+ staff. Promoted from Sheet Line Helper to Operator position within first 2 weeks on the job.

- Inspected food products for quality control (weight, diameter, consistency).

- Performed repairs, inspections, and adjustments of sheeting line equipment 3x weekly. Operated forklift.

Order Puller – Fleming Warehouse (Tulsa, OK) 2005-2006

- Pulled orders and prepared/stocked pallets for loading and delivery to nation-wide grocery store chain. Shrink wrapped and palletized all orders according to specifications.

- Operated front-load/motorized pallet jacks.

Detailer – Car-Mart Auto Sales (Tulsa, OK) 2003-2005

- Operated and maintained buffer and pressure washer; safe use of chemical agents.

- Washed, waxed, and detailed approximately 20 high-end luxury vehicles per day.

MICHAEL JAMERSON

136 South 31st Richmond, CA 94804 - ******@*****.*** - 510-***-****

REFERENCES

Gideon Okyere

(Owner/Manager, Former Supervisor)

VIP Cleaning

918-***-****

Kerry Hawkins