Project Management, PMP, Computer Science, Telecommunications Engineer

Mohamed Mansouri, PMP, B.Sc., BEng

Phone: 002****-******* (Libya)

******@*******.***

HIGHLIGHTS OF ACCOMPLISHMENTS:

• Certified as a Project Management Professional by the Project Management Institute

• B. Eng. in Telecommunications

• Bachelor of Computer Science

• Ten years experience working in telecommunications field

• Eight years experience in successfully managing multiple major projects simultaneously

• Dedicated, self-motivated achiever who is committed to success and adept at juggling multiple tasks in a high-pressured environment

• Six Sigma Green Belt Professional Certification (2009)

• Program Management Certification (2009)

• PRINCE2 Certification (In progress)

Project Management (PM):

• Successfully managed multiple projects with budgets in excess of 30 million euro

• consistently meeting or exceeding expectations on Time, Cost, Quality and Return on Investment (ROI)

• Experience in Internal Quality Audits in compliance with ISO 9001:2000

PROFESSIONAL EXPERIENCE

Project Manager

Sirti S.p.A. Italian Telecommunications Company, (Libyan Branch) (2009 - Present)

• Managing the implementation of NGBN Project in 86 sites

• Successfully Managed the implementation of Tripoli Business Network Project

• Assisted in managing the execution and closing phase of the DVB-T project in 3 cities

• Handling the day-to-day operational aspects of all projects

• Ensuring project documents are complete, current, and stored appropriately

• Responsible for interviewing and managing staff to ensure that all milestones are achieved within the agreed timeframes.

• Communicating with clients to identify needs and evaluate alternative business solutions

Project Engineer

Bell Canada, London, Ontario, (2005 – 2009)

• Responsible for the installation, maintenance and repair of DSL maintenance projects

• Managed the routine maintenance projects on the clients' site

• Managed new telephone service requests

• Managed customer inquiries, including escalation of technical issues

IT Project Manager

RAK Free Trade Zone, Ras Al Khaimah, UAE, (2004 - 2005)

• Successfully managed multiple projects with budgets in excess of 1 million dollars in the areas of system administration, software development

• Guided technicians/analyst personnel in overall technical design and support

• Managed the implementation of the new IP Telephony project (Cisco)

• Chaired bi-weekly status meetings and aggressively drove project goals and achievements

IT Consultant

Compu-Care, London, Ontario, (2002 - 2004)

• Provided development and consulting services for clients included small businesses

• Provided consulting/training in a wide range of TCP/IP, NT, Netware, Unix, and http/html-related topics

• Served as a Client Interface by communicating the business directives, goals and needs

Technical Service Advisor

Verizon, London, Ontario, (2001 – 2002)

• Provided hardware and software technical support

• Handled all computer problems and complaints from clients

• Provided training and technical support for Non-Technical Staff

• Acted as a team leader for level one and level two technicians

Computer Lab Advisor

Brock University, Department of User Services, St. Catharines, Ontario (2000 – 2001)

• Supervised the lab usage and assisted students with computer applications

• Handled all computer problems and network outages

• Monitored the performance of the computer lab network and reported its activity

Junior Telecommunications Maintenance Engineer

General Company of Post and Telecommunications, Tripoli, Libya (1989 –1990)

• Supervised and trained field crews of technical-maintenance personnel

• Installed, maintained and tested field equipment

• Handled an average of 50 calls/day from terminal substations

Engineer-In-Training

Sirti S.p.A. Italian Telecommunications Company, (Libyan Branch) (January 1989 - May 1989)

Major coaxial cable project in Tripoli: on-the-job training to replace non-national maintenance engineers

EDUCATIONAL BACKGROUND

Project Management Professional (PMP) 2005

Project Management Institute, USA

Certification awarded through successful completion of examination and experience

criteria set by Project Management Institute

B.Sc.: Computer Sciences, Brock University, St. Catharines, Ontario 2001

Telecommunications Specialist

Centennial College, Scarborough, Ontario 1998

• Telecommunications Specialist: Post Graduate Certificate, Honors

• Attended program studies focusing on Data and Voice Communications

Electrical Engineering Technology

Lakehead University, Thunder Bay, Ontario 1995

• Successful completion of a 3-year Diploma program of Electrical Engineering

Telecommunication System Management

Northern Alberta Institute of Technology, Edmonton, Alberta 1993

• Successful completion of a 2-year Post-Graduate Certificate program

Citizenship: Libyan/ Canadian

Languages: English – Fluent

Arabic – Native Speaker

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