Network Administrator

Tiffany Ann Treadway

*** ****** **. *******, ** *8376 Day phone: 910-***-**** Cell: 910-***-****

**********@*******.***

Professional network administrator with over 6 years experience, possessing a strong knowledge of desktop support and network security at desktop, server, and Internet levels.

SUMMARY OF QUALIFICATIONS

• Active SECRET security clearance

• CompTIA A+ certification

• System Security, Backup and Recovery

• User Training and Desktop Support

• Technical Infrastructure (LAN/WAN/VPN)

• Workstation Installation/Configuration

CAREER DEVELOPMENT

• US Army Network switching Systems Operator-Maintainer Course, 2002

• US Army Information Technology Specialist Course, 2007

TECHNOLOGY SUMMARY

• Windows Server 2003, Enterprise, BMC Remedy, Retina, Dame Ware, SharePoint, Windows Office 2007/2010, Adobe Connect, Army Training and Certification Tracking System, Microsoft Active Directory, Exchange Server and SQL server, DNS, DHCP, Call Manager, video teleconferencing, Windows 98/XP/Vista/7

PROFESSIONAL EXPERIENCE

Information Technology Specialist Jan 2006-Dec 2012 US Army- Ft. Bragg, NC

As a systems administrator, lead an eight person IT team in configuring, troubleshooting and maintaining a Windows infrastructure for a 3600 member organization; while providing ongoing management, performance-tuning and Tier 2 support for 40 tactical servers, 70 battle command systems and 3200 users.

Achievement Highlights:

• Performance Tuning: Ensured that systems were engineered, configured and optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved system uptime to 98% availability.

• Project Management: Lead Enterprise wide hardware/software installations; oversaw major upgrade/expansion project that improved network access protection, terminal services and network performance; Intergraded new technologies that provide a 99% virus/hacker free environment on the network.

• Security: Strengthened system/network security and business; continually improving tracking and training of network users and enforcement of policies.

• Troubleshooting: Resolved many issues by instituting best practices in system log analysis, backups, network operating security, user account/permissions management and systems/software auditing.

Network Switching Systems Operator/Maintainer Jan 2002- Jan 2006 US Army- Ft. Bragg, NC

Assigned as a Small Equipment Node Operator that provided secure and non-secure voice, data and visual communications; additional assigned as a Node Center Operator over a WAN.

Achievement Highlights:

• Performance Tuning: Oversaw the installing, operating and performing of organization level and direct support maintenance on electronic switching assemblages, systems and ancillary communications equipment.

• Project Management: Directed and assisted subordinate operators in the conduct of switching and communication security operations, Combat Net radio interface procedures and associated computer related technical tasks.

• Security: Established secure communications on a global scale during combat operations and provided 99% availability to end users.

• Troubleshooting: Supervised and performed as senior team member, in the installation, operation, employment, and direct support systems maintenance of large and small electronic switches and associated equipment.

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