Telecommunications Technician

Location:

Posted:

September 30, 2009

Matteson, IL ***** Phone 708-***-****

E-mail *********@***.***

Delandon A. Mason

Objective To enhance my career by utilizing my knowledge, leadership skills, and creative ability in a dynamic team environment.

Work experience 06/2007-11/2008 AT&T Glenwood, IL

Cable Splicing Technician

 Splicing of copper cable in aerial, buried and underground environments

 Recognized for 100% quality and leadership in installing V-RAD cabinets for U-VERSE technology

 Installation, maintenance and end to end testing of DS1/DS3 circuits

12/2005-06/2007 T-Mobile Chicago, IL

Field Operations Technician

 Responsible for routine maintenance and service of BTS cell sites

 Part of a team responsible for building new sites and site expansion

 Resolved trouble tickets using T-BERD, spectrum analyzer, various multi and power meters

 Responsible for organizing contractors needed to perform tower work for our team

06/2003-12/2005 Volt Telecom Group Chicago, IL

Lead POTS Tip & Ring Technician

 Lead a team of 14 technicians who provided telecom connectivity for business and residential customers

 Daily interaction with Volt management team to allocate work load, discuss load status, performance levels and resolve outstanding customer issues

 Personally achieved daily technician requirements by completing an average of 5 jobs

01/2000-11/2002 SBC Chicago Heights, IL

Customer Systems Technician

 Commercial and residential repair and installation of customer phone systems

 Repair and maintenance of outside telephone plant

 Achieved high quality and productivity ratings also numerous positive customer feedback

Education 08/1995-12/1999 Northern Illinois University DeKalb, IL

Music Education