COURTNEY M. GAYLE
Sarasota, FL 34243
Home Phone 941-***-****
PROFILE
Professionally recognized for excellent performance in a fast paced environment. Regarded as a results-oriented team player with exceptional communication skills to meet organizational goals and objectives.
EDUCATION
♦Bachelor of Arts, Economics, Binghamton University: State University of New York, June 1997
WORK HISTORY
Citigroup Global Markets, (Tampa, FL) 8/2008-Present
Fund of Funds Analyst –Alternative Investment Support Department
♦Verification , completion and confirmation of subscriptions and redemptions request.
♦Follow up of pending trades with Fund of Hedge Funds Adminstrator
♦Responsible for processing all manual credit and debit transactions to general ledger and customer accounts.
♦Follow up with Fund Admin for final month-end prices of underlying non-listed hedge funds
♦Review Client trends and identify possible process improvements
♦Interface with other operational units as needed
Credit Suisse First Boston NY, (New York, NY) 8/2007-7/2008
Derivative Operations Team Leader – Derivative Trade Support Group
♦Ensure timely and accurate settlements of ABS, ABX, CMBX, CMBS in OTC Derivatives.
♦Co-manage a project with Ops Manager analyzing the cause/effect of failed settlements.
♦Reconcile and analyze daily cash movements against postings to the firm's books and records.
♦Key liaison for Product Control, Settlements, Documentation, Middle Office, Front Office and Marketers
♦Developed and trained junior staff with regards to operating procedures, controls and technology.
♦Establish and maintain effective working relationships with internal customers and or functional business lines
UBS Investment Bank (Stamford, CT) 3/2006-7/2007
Derivatives Operations Specialist - Derivative Trade Support Group
♦Maintained excellent relationships with traders, sales force, BUC and confirmation team to answer client queries more efficiently and streamline internal processes.
♦Reduced risk by sending out payment advices and timely confirming settlements with Pimco and Municipal clients. Products include credit default swaps, interest rates swaps, and municipal swaps
♦Investigated outstanding credits and debits on the Bank’s accounts; Liaise with external and internal clients to
Reconciled aged cash breaks. Research and identify causes of discrepancies, document and report to
Operations Staff.
♦Stayed up to date with the market and bank by attending in-house courses and system training.
♦Developed documented and trained junior staff with regards to operating procedures, controls and technology.
Credit Suisse First Boston NY, (New York, NY) 9/2005-3/2006
Derivative Operations Specialist - Derivative Trade Support Group
♦A comprehensive understanding of OTC Derivatives.
♦Demonstrate strong experience in structured products accountable for all Derivative products across American, European, and Asian Markets which include: Credit Defaults, Interest Rate Swaps, Overnight Index Swaps, Mark to Market Swaps.
♦Deal events, which include, new deals, modifications to existing deals, terminated deals & novations for all products. In addition, diligent research and reconciliation of cash accounts.
♦Wiring of any manual payments, strong client interaction and customer service.
♦Establish and maintain effective working relationships with internal customers and or functional business
Lines.
JP Morgan Chase & Company (New York, NY) 9/2000 – 3/2005
Settlements Investigation Department - Team Leader
♦Responsible for reconciling cash discrepancies between JP Morgan Chase and assigned counterparties regarding Single and Cross Currency Interest Rate Swaps.
♦Provided investigative analysis by reviewing and interpreting Derivative Confirmation Contracts and discussing pertinent issues with the JP Morgan Middle Office and Counterparty.
♦Recommended P&L adjustments and ensure all General Ledger entries are properly recorded in order to clear all open cash entries.
♦Preparation of settlement reports for Accounting, Settlements and P&L purposes
♦Served as a backup in the manager’s absence.
♦Worked extensively with other departments to resolve problems as needed, while maintaining ownership for
Problem resolution.
Trade Capture Department
Sr Operations Associate
♦Processed cancelled and amended trades for all derivative products including Plain Vanilla, Cross Currency Interest Rate Swaps, and Forward Rate Agreements.
♦Resolved daily discrepancies between New York and London’s middle office.
♦Updated rates on deals from the unfixed report according to specific fixing date.
♦Performed interpolation calculations on deals that require adjustments.
♦Reconciliation of derivative products between middle and back office systems.
♦Ensured all FX Mark- to-Market Swaps are correctly processed for both front-end and back office
Systems, with special attention given to fee processing, given the notional amounts involved.
E*Trade Securities Inc. (Alpharetta, GA) 1/2000 – 6/2000
Financial Service Representative
♦Researched and resolved customer problems related to E*Trade accounts.
♦Troubleshoot basic technical problems.
♦Provided product and service literature upon request.
Bank of America Commercial Corporation (Tucker, GA) 8/1999 – 12/1999
Collection Specialist
♦Responsible for maintaining an up-to-date collection effort, meeting corporate ageing goal.
♦Maintained positive public relations with customers and clients.
ACADEMIC ACHIEVEMENT
♦Bert Mitchell Minority Management Organization/Secretary
♦Admissions Committee/Educational Opportunity Program
♦Student Association Representative
COMPUTER SKILLS
Knowledge of Microsoft Word, Microsoft Excel, Lotus Notes, Summit, Intellimatch
References Available upon Request