Technician wanting Sales Experience

David Bruce Spicer

**** ********* ***** ***#*** ****.******@*****.***

Indianapolis, IN 46237 317-***-****

Requisite Experience

*/** – 8/08 CompuMage Inc. Indianapolis, Indiana

Sales Manager

• Increased revenue over 30%.

• Created business partnerships with global companies, while maintaining current client structure.

4/07 – 2/08 ExactTarget Indianapolis, Indiana

Software Support Specialist

• Provided technical support through I3 client.

• Corrected HTML based marketing emails for customers

9/06 – 4/07 Ajilon Consulting Indianapolis, Indiana

Support Specialist

• Multi System Support for large Insurance firm.

8/05 – 9/06 Sarcom Indianapolis, Indiana

Deployment Technician

• Provided pre-requisite data migration deployments in a timely fashion

• Appointed Point Of Contact for offsite location technicians

• Received 3 Certificates of Excellence for outstanding performance and lasting contribution as a Deployment Technician.

7/05 – 8/05 Ciber Incorporated Indianapolis, Indiana

8/02 – 7/05 Indecon Incorporated Indianapolis, Indiana

Indiana State Department of Health immunization project support

• Provided first and second level immunization registry support.

• Maintained and supported Java based web interface for Oracle 9i based data warehouse.

• Specialized in data comparison.

• Created specialized scripts for data quality issues.

3/02 – 5/02 Mid America Computing Indianapolis, Indiana

Service Technician

• Provided on site maintenance routines for networks and several server applications.

11/01 – 3/02 Independent Contractor Indianapolis, Indiana

Service Technician

• Maintained three client sites resolving technical issues.

• Created contract system for billing and time management.

10/00 – 11/01 Sarcom Indianapolis, Indiana

Enterprise Engineer

• Provided system administration duties for several clients.

• Delivered classroom networks in time efficient matter.

• Built time saving deployments for time critical organizations.

• Specialized in LAN/WAN creation and support.

4/00 – 10/00 Act-One Temporary Service Indianapolis, Indiana

Associate Enterprise Engineer

• Supported administration of multi platform client

1/00 – 4/00 Westaff Temporary Service Indianapolis, Indiana

Assembly Technician Server Team

• Assembled server hardware, including OS installation duties.

5/99 – 1/00 Sunfire Technologies Aurora, Illinois

Service Manager

• Managed IT related service center.

• Created time efficient quality standard driven compliances.

• Supervised over twenty technicians in Chicago land area.

10/98 – 5/99 Computer Systems & Services Indianapolis, Indiana

Systems Integrator

• Implemented network deployment.

• Instructed paper to paperless technology.

Certifications and Education

4/01 A+ Certification

10/98 – 5/99 ITT TECH Indianapolis, Indiana

• Graduated from HVAC program after receiving the EPA certification Type Universal

References

Dewey Peterson Support Technician 317-***-****

Shawn Kitchell Sarcom Regional Human Resources Manager 317-***-****

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