Manager Human Resources
Resume:
DORRINE F. JOHNSON
South Bend, Indiana 46615
574-***-**** (cell)
**************@*******.***
SUMMARY
Human Resources professional proficient in strategic high-volume recruitment in multiple environments. Strong business acumen with the ability to understand and manage expectations of business partners. Flexible with good time management skills.
EXPERIENCE
Allegiant International, LLC. Auburn IN 03/2011 – 03/2012
Recruiter
Third party Recruiting Company that specializes in the medical device industry.
Source and interview candidates for positions including mechanical, development, quality and process engineers and information technology positions.
Family & Children’s Center, Inc. Mishawaka IN 04/2009 – 12/2010
Recruiter
Sole recruiter for an organization of approximately 500 employees with three affiliates (The Children’s Campus, Counseling & Development Services and Boys & Girls Clubs of St Joseph).
Filled 100 positions during my first 8 months of employment.
Work directly with hiring managers to better understand the nuances over and above the job description.
Using this deeper understanding have recruited stronger candidate that has reduced turnover during the first year of hire.
Created recruiting metrics for senior management that describes the current status and the effectiveness of the recruiting process.
Documented and streamlined background check process to improve efficiency and accuracy.
Press Ganey Associates, Inc. South Bend IN 12/2000 – 9/2008
Talent Acquisition Manager, 2008
Senior Recruiting Manager, 2006 – 2008
Employment Manager, 2000 - 2006
Leadership and Operations
Expanded recruiting operation from single recruiter to a four-person team.
Grew company from 267 to over 600 employees by leading 4-person recruiting team to attract, obtain, and on-boarding new talent.
Maintained best-in-class approach to recruiting and recruiting strategies by providing continuous education for recruiting team.
Increased efficiency and quality of hires by coaching company leaders on talent acquisition strategies and determining recruiting needs.
Monitored and maintained recruiting budgets.
Developed interviewing skills training program for 30 terminated employees.
Key member of Human Resources Leadership Team responsible for policy changes and issue resolution.
Systemized hiring process and led hiring process company-wide including qualifying and pre-interviewing each candidate.
Eased company transition to new ownership and increased communication by creating metrics (days to hire, days to fill, quality of hire) for management reports.
Talent Acquisition Skills
Filled over 100 per year, including PhD’s, managing 34 open positions simultaneously.
Redesigning and implementing STARS! (Select Talented Associates Right for Success!) talent acquisition program.
Implemented pilot Predictive Index program to improve candidate screening.
Implemented pre-employment drug testing program and increased reference check completion.
Increase efficiency and lowered costs by developing and managing recruitment advertising strategies and processes.
Increased consistency in outreach communications and marketing collateral for ads, college visits, and job fairs.
Developed employee referral program for hard-to-fill positions.
Created and implemented relocation policy for new hires.
Created and delivered training program on interviewing skills for hiring managers.
National City Bank Mishawaka IN 1995 – 2000
Employment Recruiter II
Managed complete recruiting life cycle for exempt and non-exempt positions.
Reduced turnover by 33% while recruiting for three Indiana regions.
Successfully completed affirmative action and employment portion of audit conducted by Office of Federal Contract Compliance Program (OFCCP) with no non-compliances.
Achieved recognition for meeting metrics five consecutive quarters (days to fill open requisitions, retention, and candidates satisfaction).
Lowe’s Mishawaka IN 1995
Personnel Training Coordinator
Coordinated hiring activities including screening and interviewing for positions.
Co-managed employee relations, benefits, training/development.
Implemented two-day orientation program for new hires.
Norwest Bank, N.A. (currently Wells Fargo) South Bend IN 1984 - 1995
Human Resources Assistant
Coordinated hiring for non-exempt positions.
Co-managed policy writing, planning, and implementation; as well as employee relations, training/development, and compensation/benefits.
EDUCATION
Ball State University Muncie, IN
Bachelor of Science, Elementary Education
PROFESSIONAL ACTIVITIES
National Member, Society for Human Resource Management (SHRM)
Past President, John Adams Band Booster Club 2008-2010
Presenter on panel for “Hiring Manager Share Their Secrets”, IUSB, 2008
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