mainframe system management analyst
Resume:
Lam Ba Tran
Vienna VA *****
Email: t2yi2a@r.postjobfree.com
OBJECTIVE: A career opportunity that will allow me to use my skills as a Bankcard Operator/Open File Delivery Operator in a challenging environment with the possibility for advancement.
EXPERIENCE:
VISA
1764 Old Meadow Lane, McLean, VA 22101
Bankcard /Open File Delivery Operator: 04/16/03 - 09/30/08
Responsible for monitoring all nightly IBM/MVS batches for all interims for timely delivery to the members’ servers via NDM (Network Data Mover) for VISA Clearing and Settlement Systems. These are international transactions, to include the UK, ASIA, USA and EU. Ensure files are delivered to the member banks before service level agreement is met. Also monitor all NDM/FTP transmissions through Open File Delivery system and transmit to servers at their various destinations. Meet service level agreement and include any necessary network troubleshooting and recovery of any failures. Possess excellent customer service skills, and properly escalate issues to management as needed. Coordinate with customer support to rectify any issues that might be required for any connectivity problems. Verify number of transmissions, dollar amount, and data with relevant service members. Also prepares daily Exception Report to management and escalate as appropriate.
System Management Analyst: 03/16/99- 04/15/03
Responsible for monitoring the nightly IBM/MVS batches. Solid background and skill-set in Production Control. Utility and automated scheduling. Management of both batch and script processing within both Mainframe and Distributed Systems Environment. Responsible for submitting changes through Endevour for permanent fixes and scheduling issues, to include ensuring various batch streams run in a timely manner to meet specified production requirements, and preparing job amends whenever possible and making the required contacts when necessary. Ability to comprehend and monitor/recover bulk data transfers and multi-task in a fast paced environment. I redefined our scheduling support procedures and updated scheduling standards by identifying potential problems with the batch streams and offered solutions or suggestions for automation which included scheduling, creating and updating job streams. Initiated updates for our departmental development initiative and worked on a project for scheduling which involved reviewing, cleaning up, and standardizing the CONTROL-O rules across each CONTROL-M.
USPS (United States Postal Service)
1764 Old Meadow Lane, McLean, VA 22101
City Carrier: 03/16/94 – 03/15/99
Responsible for delivering mails,parcels, and Express mails to all residentials and high rise buildings in Falls Church City.
VISA 06/16/91 – 3/16/94
1764 Old Meadow Lane, McLean, VA 22101
Tape Area Operator - 06/16/91 - 03/16/94. I was a Tape Area/Print Area operator for three years. Along with mounting tapes and printing reports my duties included monitoring VM batch jobs, tape drives, writing area procedures, filing tapes, and some tape library maintenance duties included monitoring 19 silos in the tape library.
SOFTWARE EXPERIENCE:
TANDEM, MVS/XA, VM/XA, VM/HPO, TSO, CONTROL-M, CONTROL-R, ENTERPRISE CONTROL STATION (ECS), IOA, CA7, CA1, CA11, NDM, CICS, DB2, CMS, COBOL, EASYTRIEVE PLUS, and MVS UTILITIES such as IDCAMS, IEBGENER, FILE-AID, ETC.
HARDWARE EXPERIENCE:
IBM 3480, 3490, 3420, 3800, HP3000, HP DISPATCHER, HP tape drives and their related peripherals.
EDUCATION:
2 years in NOVA.
Have had formal company training in the following programs:
MVS/XA, JCL, VM/CMS, CONTROL-M, CONTROL-R,
ENTERPRISE CONTROL STATION, NDM,OFD,
TANDEM,BII, CA1.
REFERENCES:
Visa - Mclean, VA 22102
Manager: Joshua Stone – Denver, Colorado.
Manager: Kelleta Zadu – Mclean, Virginia.
703-***-****(M)
703-***-****(H)
703-***-****(W)
Contact this candidate