Customer Service Sales

Isazelia L. Parker

***** *******

Warrensville Heights, OHIO 44128

216-***-****

CAREER SUMMARY: 10 + years work experience utilizing my skills in the fields of Customer Service, Telephone and Communication.

Able to work independently and meet deadlines, team worker, adapt easily to new concepts and responsibilities.

Excellent sales experience, computer software knowledge (Word, Excel, Outlook), logical and detail-oriented Seeking full time position that encourages positive contributions to the company and department.

EDUCATION:

CENTRAL STATE UNIVERSITY WILBURFORCE, OHIO

Bachelor of Science: Biology 1993

WORK EXPERIENCE

Appointment Setter 2004 to Present

WESTERN - SOUTHERN LIFE

ACCOMPLISHMENTS: Help to initiate sales for agent

Set appointments, averaging 10-15 daily

Maintain and update clientele database on computer

Waste Water Analyst 1995 to 2004

NORTH EAST OHIO REGIONAL SEWER DISTRICT

ACCOMPLISHMENTS* Suspended, Sludge, Total and Percent Total Solids

Bulk Chemicals

Oil and Grease Analysis

Phosphorous

Specific Gravity

Bacteria Analysis

Sample Ph

Analysis of Polymer samples

Input data into computer

Relieved Receptionist: Answered and routed incoming calls, sorted mail for all

departments.

Trained Laboratory Assistance's

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