John M. Clark

*** *. **** *****

Raymore, Missouri 64083-9187

Mobile: 816-***-****

t0hw3t@r.postjobfree.com

SENIOR NETWORK ENGINEER/ADMINISTRATOR

I am a results-driven professional with proven expertise in design, installation, configuration, support, troubleshooting, documentation and training of Novell and Microsoft networks. These networks have used IBM, Compaq, HP, Apple/Mac, and Cisco hardware to name a few. To surmise my experience; I am a “Jack-of-all-Trades”. This has been demonstrated through 17+ years of experience in the local-area network (LAN) and wide-area network (WAN) realm. I have managed large company-wide networks which include Data Center design for location of the equipment to the actual installation, configuration and support of that equipment.

I have documented these networks and have created project plans for their implementation. I have also used the same experience and skills when answering Request for Proposals (RFPs) which has been demonstrated by winning those RFPs totaling over $32M.

Areas of Expertise

* Network Infrastructure

* Disaster Recovery

* Technical Documentation

* Systems Implementation

* Security Management

* Training Specialist

* Project Management

* Performance Optimization

* Team Leader

* Troubleshooting & Problem Solving

* Network Administration

* Network Architecture

Professional Experience

sHorizon, Raymore, Missouri June 1998 to Present

Project Manager/Technical Writer/Consultant/Proprietor

* Proficient in the WINTEL Platform

* Proficient in the use of Microsoft Word, Excel, Project, Publisher, Visio and Outlook

* Performed Project Management for many client rollouts

* Performed Technical Writing for complex RFP responses, network layouts and project rollouts

* Performed complex upgrading of software and hardware

* Performed complex configuration of Cisco routers and switches for large companies

* Performed consolidated data migration from different platforms

* Performed user migration from Novell NetWare to Microsoft Windows

* Performed Remote and On-call Technical Support for various servers and workstations using RDP, DameWare, VNC, showmypc.com and pcAnywhere

* Performed management of HP OpenView network monitoring and tracked all help desk created tickets for all network issues

* Performed network based video meetings using WebEx and Microsoft NetMeeting

* Taught and supported networks as a Certified Novell Instructor (CNI) and Engineer (CNE)

* Installed and configured Novell NetWare 5.x and 6.x operating and GroupWise e-mail systems

* Installed and configured Microsoft Windows 2000/2003/2008 operating systems

* Installed and configured RedHat and Sun Solaris operating systems on Intel-based platforms

* Installed and configured IBM, Compaq, HP, Dell, Cisco, D-Link, LinkSys, NetGear network based hardware which includes servers, routers, switches, wireless access-points, printers and tape backup units

* Installed and configured Apple Macintosh OSX

* Installed Cisco PIX, CheckPoint, SonicWall, WatchGuard and SmoothWall firewalls

* Installed and configured Microsoft Exchange 2003/2007 and Outlook Web Access

* Installed and configured Symantec Norton Corporate v.7, 8, 9, 10, 11 (EndPoint) and McAfee Anti-Virus

* Installed and configured Lotus Notes

* Installed and configured Microsoft SQL Servers and applied the Veritas BackupExec Job Agent to those servers for efficient Disaster Recovery

* Installed Microsoft IIS

* Installed and configured networks to use VPN access

* Installed and configured virtual servers using EMC VMware and Microsoft Hyper-V

* Upgraded and connected EMC Clariion SAN to Dell PowerEdges using 2Gb HBAs

* Developed post-installation and migration training programs

* Developed Disaster Recovery Plans for various clients using Veritas BackupExec, CA ArcServe and IBM Tivoli Tape Backup Solutions

* Designed DNS Domains for Novell Directory Services (NDS) and Microsoft Active Directory Services (ADS)

* Managed HP OpenView Change Management System

* Performed Quality Assurance testing on various software and hardware platforms

* Installed and supported IBM Director 5.x on IBM xSeries with RSA

Planet Consulting, Raymore, Missouri June 2009 to August 2009

Technical Writer/Consultant (Contract)

* Created a PCI Compliance Analysis Microsoft Word template and created a individual document per server to report the findings gathered using DameWare, Network Statistics (NetStat), ip360 and Port Reporter applications to monitor all open ports

* Used ip360 to report all installed applications and their open ports vulnerabilities and assigned a Green, Yellow or Red status for each server

* Created a Microsoft Excel master spreadsheet that correlated all of the relevant information, assigned data filters, sorts and highlighted every other row for easy viewing of the information

Unisys, Raymore, Missouri June 2008 to May 2009

Consultant (Full-Time)

* Installed operating systems and applications for testing within the Test Domain to determine roll-out and implementations plans

* Installed and configured VMware ESX 3i and created Virtual Machines

* Installed Microsoft Windows Server 2003 Clusters at clients and connected to them to the SAN

* Installed Microsoft Exchange 2007 installations

* Racked Unisys 3000/ES7000 servers and configure hardware

* Assigned IP Addresses and Subnets to servers

* Pulled Category 5e cable from Cisco switches to servers and documented cable run

* Created documentation for server installation procedures

* Used Microsoft LiveMeeting for online Conference Calls and Training

* Attended Microsoft Hyper-V WBT

* Attended CiRBA 5.0 Training

* Attended EMC Claiirion SAN Training

* Attended uProvision Training

ITG, LLc, Overland Park, Kansas April 2008 to May 2008

Embarq (Client)

Consultant (Contract)

* Installed operating systems and applications for testing within the Test Domain to determine roll-out and implementations plans

* Microsoft Windows Server 2008, Microsoft Exchange 2007

* Sun Solaris 11 release 87 for testing

* Rack Dell PowerEdge 2950 servers and configure hardware for testing

* Assign IP Addresses and Subnets to servers

* Pull Cat 5e cable from Cisco switches to servers and document cable run

* Created document for the testing procedures used

Allied Global, Lenexa, Kansas December 2007 to April 2008

American Identity (Client)

Sr. Network Administrator (Contract)

* Microsoft Windows 2000, 2003 Administrator

* Supported XIOtech Magnitude SAN

* Supported VMware GSX and ESX

* Configured, installed and supported IBM xSeries Server

* Configured, installed and supported Extreme Summit 450a and Black Diamond 8810 switches

* Designed network replacement of the current Cisco to Extreme switches

* Designed the new VLAN and TCP/IP address scheme

* Installed and provided support for all existing applications

* Supported Microsoft Remote Desktop Protocol (RDP)

* Supported Microsoft Exchange 2003

* Supported RightFax in a MS Exchange environment

* Supported Spam Detection using SPAMFilter for Outlook

* Installed and configured Microsoft SQL Servers and applied the BackupExec Job Agent to those servers for efficient Disaster Recovery

* Configured the relative server based objects such as +COM to Microsoft SQL Servers

* Installed .Net Framework v2 and v3 on Microsoft Windows 200x Servers

* Supported Cisco 7200 Router

ITG, LLc, Overland Park, Kansas August 2007 to December 2007

Embarq (Client)

EMC Smarts ADM Administrator (Contract)

* Managed the EMC Smarts Application Discovery Manager (ADM) monitoring application

* Created CSV, RTF and PDF formatted reports based on the required Application(s) criteria

* Worked with all Application Teams to drive the EMC Smarts application suite for acceptance with Embarq

ModisIT, Overland Park, Kansas November 2006 to May 2007

StrategicOne, LLC (Client)

Systems Administrator (Contract)

* Created Network Upgrade Proposal which was approved and all equipment ordered and installed

* Microsoft Windows NT 4, 2000, 2003 Administrator

* Configured and supported EMC Clariion SAN

* Installed and configured VMware VI 3.0.1 and connected to EMC Clariion SAN

* Configured, installed and supported Dell PowerEdge Server

* Configured, installed and supported Dell PowerConnect 5324 switch

* Repaired and configured Dell PowerVault 132T tape library

* Designed network upgrade from the PDC/BDC to ADS Domain Schema

* Supported Microsoft Exchange 5.5 Standard

* Installed and configured Microsoft SQL Servers and applied the BackupExec Job Agent to those servers for efficient Disaster Recovery

* Configured the relative server based objects such as +COM to Microsoft SQL Servers

* Supported Cisco 3640 Router

* Upgraded Symantec BackupExec 9.1 to 11d and installed SQL and Exchange Agents

* Upgraded Symantec Anti-Virus v7.x/8.x to 10 and upgraded all servers and workstations to latest version

TEKSystems/CDI Corporation/IBM, Raymore, Missouri January 2005 to November 2006

Sprint/Ameriprise (Clients)

Systems Administrator (Contract)

* Supported VMware VI 3.0.1 for client

* Microsoft Windows Server 2000 Network Administrator for the IBM eSeries servers for Sprint

* Implemented new IBM servers to replace and update the older Compaq Proliants running Microsoft Windows NT 4.0 and 2000 server operating systems

* Created Microsoft Windows 2000/2003 servers using SysPrep and Symantec Ghost to create the images on a bootable DVD

* Installed and configured Microsoft SQL Servers and applied the BackupExec Job Agent to those servers for efficient Disaster Recovery

* Configured the relative server based objects such as +COM to Microsoft SQL Servers

* Managed IBM Director and Tivoli Storage Management (TSM) to backup and manage the network

* Resolved open tickets generated by Hewlett-Packard Service Desk/OpenView using the IBM Director and Microsoft SNMP Agents that support both the hardware and software on each server

* Updated the Symantec and McAfee AntiVirus platform DAT files to keep them up-to-date

* Created detailed documentation for the installation of support tools such as Aventco KVM DSView, AT&T GlobalNET, Sprint eRAS and others

* Re-designed and re-programmed the IBM Server Build Checklist using macros and formulas to automate many of the repetitive tasks which made it easier to implement and use

* While On-Call, answered and worked with all teams to resolve the issues that are deemed critical when a server is unavailable

* Updated the Microsoft W2K servers to .Net Framework v2

* Used PowerShell scripting

* Used Robocopy scripting

Glotel/United Airlines, Elk Grove Village, Illinois April 2004 to July 2004

Project Manager (Contract)

* Provided Project Manager on numerous LAN/WAN projects for world’s fourth-largest TCP/IP network and created the Project work scope, requirements and equipment list

* Managed various Project goals and executed those plans to completion using

* Developed project plans for network LAN design implementation using Microsoft Word, Excel and Visio

* Created documentation to train interns on United Airlines Web procedures and project practices

* Attended vendor seminars to keep current on new technologies

* Supported Novell NetWare network for various departments

Innovative Information Systems (IIS), McHenry, Illinois April 2003 to October 2003

Project Manager/Network Engineer (Full-Time)

* Managed and maintained new and existing client networks and equipment, upgrading as needed

* Created project plans for new network server implementation and workstation upgrades

* Developed post-installation and migration training programs for various clients

* Provided on-call technical support and supported Apple Macintosh platforms and network connectivity

* Installed/configured Watchguard SOHO tc6 firewalls, VPN and Lotus Notes applications

* Supported Novell NetWare and Microsoft Window networks for various clients

* Designed Marketing presentations for account executives

Amersham, Arlington Heights, Illinois October 2002 to March 2003

Network Installer (Contract)

* Upgraded remote sites Microsoft Windows NT 4.0 Servers to Microsoft Windows 2000 Servers

* Installed hardware, including Compaq Proliant servers, Compaq EVO workstations, HP ProCurve switch, Compaq 20U rack, and HP SureStore tape backup unit, HP LaserJet 4000 printers, APC UPS, KVM switch and related accessories

* Mounted server equipment into Compaq rack

* Migrated and verified server data

* Created and assigned user accounts as “Roaming”

* Enabled User / Group Policies on the Novell and Microsoft servers

* Installed and tested software and assigned static TCP/IP addresses

* Created checklist documentation templates to be used during the implementation

RMI Networks, Hoffman Estates, Illinois October 2001 to September 2002

Senior Network Engineer (Full-Time)

* Developed project plans for network installations and documented network servers and topologies

* Taught network installation techniques to clients and Novell 995 - Directory Technologies and 991 - Advanced NDS Tools & Diagnostics courses to in-house staff

* Responsible for supporting Apple Macintosh platforms and network connectivity

* Upgraded existing Novell NetWare NDS Tree with Novell NetWare 5 servers to NetWare 6 servers using eDirectory 8.7.6. Implemented Novell NetWare 6 environment using eDirectory 8.7.6 on Compaq Proliant DL380 rack mounted servers

* Supported Novell ZENworks and GroupWise

* Managed XIOtech SAN storage unit used in NetWare 6 Cluster

Cendant/United Airlines, Elk Grove Village, Illinois December 2000 to September 2001

Project Manager (Contract)

* Provided Project Manager on numerous LAN/WAN projects for world’s fourth-largest TCP/IP network and created the Project work scope, requirements and equipment list

* Managed various Project goals and executed those plans to completion using

* Developed project plans for network LAN design implementation using Microsoft Word, Excel and Visio

* Created documentation to train interns on United Airlines Web procedures and project practices

* Attended vendor seminars to keep current on new technologies

* Supported Novell NetWare network for various departments

Education/Credentials

Novell Authorized Education Centers, Chicago, Illinois

* Network Fundamentals, Service & Support, NetWare Administration

* Certified Novell Instructor (CNI) and Engineer 5 (CNE5) Certification

Microhard, Rolling Meadows, Illinois

* Managing and Maintaining a Microsoft Windows Server 2003 Environment

* Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

* Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

* Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

* Installing, Configuring, and Administering Microsoft Windows® XP Professional

* Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

William Rainey Harper College, Palatine, Illinois

* Undergraduate Coursework in Architecture and Political Science

Certification/Training

* Novell Certified Instructor (CNI) (Expired) August 1989 to June 2004

* Novell Certified Engineer (CNE) August 1989 to Present

* Microsoft Windows 2003 Server Certified Systems Engineer (MCSE) (In-progress) June 2004 to Present

* EMC VMware, DiskXpress and FileXpress Training November 2008

* Unisys UProvisioning Training January 2009

* Microsoft Hyper-V March 2009

* CiRBA 5.0 Training January 2009

* ITIL Training July 2008

Community Events

* Harvesters Volunteer

* Michael Jordan Foundation Volunteer

* Chicago Cubs Charity Auction Attendee

* Misericordia Volunteer

Media Work

* Technical Advisor for Sears Business Centers Hewlett-Packard IID commercial

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