IT Sprecialist

Location:

Posted:

January 30, 2009

Richard Gosselin

*****************@*****.***

OBJECTIVE

To become the best IT professional in the market.

SKILLS PROFILE

• Knowledge of computer hardware and software components

• Ability to configure LAN’s and WAN’s via routers and switches

• Great organizational skills

• Great customer service skills

• Experienced in VoIP

• Management experience

EMPLOYMENT HISTORY

Sr LAN Manager 2007-current

U.S. ARMY Reserve, Fort Knox, KY

• Configure information processing equipment into required operating configurations.

• Perform senior operator and systems administrator duties and unit level maintenance functions on assigned computer systems.

• Compile production report data and quality control information.

• Assist less experienced soldiers in the installation, operation, and maintenance of information processing equipment.

• Write analyze, edit, test, and modify computer programs.

• Draft program operation manuals and technical program requirements documents. Troubleshoot software using established debugging procedures.

Technical Trainer 2002-2007

Insight Communications, Louisville, KY

• Trained 800+ employees extensively on HD, digital, broadband, and VoIP systems

• Trained technical employees on pole climbing and installation procedures including the configuration of home networks.

• Performed management duties

• Performed quality assurance checks on new hire employee’s work.

CnC Operator 2000-2002

Riverport Steel, Louisville, KY

• Operate and program Bridgeport CnC machines to fabricate forklift parts.

• Exceeded productivity guidelines.

EDUCATION

Information Systems Directorate- Fort Gordon, GA 2008

Adjutant General School- Fort Jackson, SC 2008

Basic Combat Training- Fort Jackson, SC 2007

Bob Pike Training Certified- Louisville, KY 2006

43 Semester hours completed mainly at Indiana Wesleyan University

High School Diploma- Iroquois High School, Louisville, KY 1999