Software Quality Assurance

Scott P. Thibodeau

***********@*******.*** Home: 248-***-**** / Cell: 248-***-**** 865 Pheasant Run West Dr. Wixom, MI

SOFTWARE QUALITY ASSURANCE

* ***** *** * ******* Improvements w Strategic Planning w Customer Satisfaction w Team Building w Problem Resolution

Productive and proactive individual with innate leadership skills demonstrated in record of securing project involvement. Recognized for exceptional integrity in all business interactions and ability to overcome obstacles and accomplish seemingly impossible tasks. Performance driven individual able to extract required information from subject matter experts, make effective, profitable decisions, and execute projects on time and within budget.

w Proven ability to assess and determine change readiness and organizational capabilities for operational improvements and implementation.

w Outstanding communicator able to relate well with diverse populations at all organizational levels.

w Strong multi-tasking, organizational, problem resolution and decision-making skills.

w Agile software development experience

Technical Skills

Mercury Quality Center, Win Runner, Quick Test Professional, MS SQL, TOAD, WinSCP, Tibco, Informatica, Adobe Photoshop, DataFlux, Ilog, Rational Clear Quest, Putty, PL/SQL Developer, Ultra Edit, Affinium Campaign, Source Forge, FileZilla, Automation Anywhere, Software Planner, Microsoft Office suite.

Experience

Software Tester, Data Integrated Scientific Systems Inc. (D.I.S.S.)

05/2009 – 02/2010

Ø Creates detailed test cases and test plans, written at a level of detail that a tester unfamiliar with the system could execute.

Ø Work with QA manager to keep records and data secure and archived.

Ø Execute test cases to ensure GLP and Non-GLP standards for large pharmaceutical corporations and the U.S. Government.

Ø Automate testing scripts using automation anywhere software.

Ø Execute test cases, capture results and anomalies, track anomalies through to resolution, and conduct anomaly review meetings as needed.

Ø Responsible for all aspects of software testing on assigned projects.

Ø Manage defects and test cases using software planner.

Tester, Acxiom Corporation. (Assigned to General Motors Account)

10/2007 to 12/2008

Ø Performed Functional, Regression, Integration and System Testing in a variety of environments.

Ø Developed Test Plans, Test Cases, Test Scripts and Test Scenarios from business, technical and functional requirement documents.

Ø Responsible for ensuring high visibility and time sensitive projects were tested on time to avoid $30,000 dollar per day penalties.

Ø Execute projects by creating test plans, determining testability of requirements and conformance to documented specifications.

Ø Direct interaction with project managers, developers and subject matter experts on a daily basis to trouble shoot and resolve issues and ensure project timelines and quality issues were addressed.

Ø Experienced in accessing Oracle databases to mock up and process files for testing outcomes of scenarios created.

Ø Experienced in back-end testing using MS SQL, Toad and queries, to access Oracle databases in various testing environments.

Ø Proficient in all aspects of HP/Mercury Quality Center and other in-house bug tracking systems.

Ø Worked to meet deadlines and managed multiple work activities in parallel.

SQA Test Engineer, RLP Technologies (R.L Polk & Co.)

02/2005 to 09/2007

Ø Performed Functional, regression, integration and system testing in Main Frame and UI environments.

Ø Responsible for testing multiple web based commercial and custom applications.

Ø Provided time estimates and work plans for the completion of functionality and user acceptance testing.

Ø Led a quality assurance team of 9 members located onsite and offshore.

Ø Facilitate and conduct meetings to assess the product readiness with project managers and developers.

Ø Facilitate, coach and mentor quality assurance analysts in the ideals and principles of continuous process improvement. Cross-train existing co-workers and new employees on applications.

Quality Assurance Analyst, Ceridian

01/2004 – 01/ 2005

Ø Create and maintain testing documentation including test plans, test scripts, defect reports, and resolution.

Ø Take ownership in open incidents and lead follow thorough to ensure resolution is complete.

Ø Secure, organize, and maintain test environment.

Ø Develop quality assurance standards and processes.

Ø Performed quality assurance inspections, audits, and reviews.

Ø Assist in ongoing process improvements to ensure test planning, execution, and reporting was effective and efficient, standardized, coordinated, and integrated.

Ø Participated in design and development meetings to drive testing requirements into the design process.

Ø Provide product and management teams with test case coverage and defect metrics to assist in product launch decisions.

Education

Davenport University Dearborn, MI

Bachelor of Business Administration March 1998

Oakland Community College Waterford, MI

Associate of Business Management June 1995

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