Professional

Jerren M. Alcalde

***** ********* ***

White Water, CA 92282

951-***-****

E-Mail: **********@*****.***

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QUALIFICATIONS/SUMMARY OF SKILLS/STRENGTHS:

* Excellent customer service both in-person and by telephone

* Ability to work and resolve problems under a variety of circumstances whether it be with people, project completion, and/or related

* Taking telephone messages and/or transferring calls

* Ability to work well independently and in a team environment

* Able to multi-task in fast paced environment

* Fast learner with excellent memory retention

* Type approximately 80WPM

* Software: Proficient with MS Word, Excel, PowerPoint & Outlook

* Cashiering

* Sales

LANGUAGES:

Consummate in English speaking, reading and writing

Working knowledge in Spanish comprehension and speaking

EDUCATION:

Devry University 06/2006 to 03/2007

Federal Way, WA

Curriculum: Computer Engineer

South Puget Sound Community College 09/2005 to 5/2006

Olympia, WA

A.G. WEST BLACK HILLS HIGH SCHOOL 06/2006

Olympia, WA

High School Diploma

WORK EXPERIENCE:

Edwards Tile 07/2007 to 10/2008

White Water, CA

Job Title: Tile Assistant

Quiznos 03/2006 to 07/2006

Olympia, WA

Job Title: Cashier/Customer Service/Food Preparer

Best Buy 12/2004 to 03/2005

Olympia, WA

Job Title: Cashier/Sales

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