Clerical

Amanda N. Clum

**** *. *********** **. #****  Port Orange, FL 32129  407-***-****  *********@***.***

SUMMARY

Talented, accomplished, and well-organized professional with several years of experience in customer service. Self-motivated individual with the ability to work independently with minimal supervision and make well thought-out decisions. Detail-oriented, innovative, creative, and resourceful in managing multiple projects simultaneously. Holds high personal standards and consistently strives for perfection. Superb ability to acquire new knowledge and master new skills in a fast paced environment.

PROFESSIONAL EXPERIENCE

Publix, Daytona Beach, FL June 2009 – Present

Cashier

 Completed transactions made by cash, credit/debit cards, and checks

 Demonstrated excellent customer service

 Successfully handled high volume sales

 Advised customers on sale merchandise when applicable

 Performed closing procedures

Orange County Clerk Of Courts, Orlando, FL August 2006 – December 31, 2008

Deputy Clerk II

 Performed a variety of clerical duties including data entry and imaging in order to expedite daily processes

 Maintained and updated computer information

 Trainer for the Kofax Imaging System

 Responsible for checking quality in reference to the imaging system

 Provided excellent internal and external customer service

 Filed and managed confidential records

 Acquired skill in using various software programs

 Co-Owner for a Changing Cultures team

The Children’s Place, Orlando, FL August 2005 – August 2006

Associate

 Provided excellent customer service

 Mastered use of the register system

 Effectively setup floor sets and window displays in a timely manner

Giovanni’s Italian Restaurant, Oviedo, FL December 2004 – August 2005

Hostess

 Administered undivided attention to customers in a fast paced environment

 Maintained consistency with the order of seating new customers

 Efficiently answered several phone lines to take orders and answer questions

 Conducted several tasks while working at the take out counter

EDUCATION

Bachelor of Science in Clinical Psychology, University of Central Florida Expected May 2011

COMPUTER SKILLS

70 WPM; Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook; Some use with Quickbooks

COMMUNITY INVOLVEMENT

 Volunteer with Pop Warner in 2002, 2003, 2004, 2005, and 2007

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