Project Manager Engineer

Givara A. Gaballa

** ******** **.

Old Bridge, NJ 08857

(H) 732-***-****

(M) 201-***-****

********@*********.***

Executive Summary

I am a senior level innovative manager with proven technology and business experience of over 15 years spanning multiple industry verticals including Technology Partners, Data & Voice Service Providers, Financial Services, Consultancy and Non-Profit industries. I am able to translate business requirements into actionable technical solutions with both immediate and long term positive business impact. I have a track record of providing solid solutions that lower total cost of ownership (TCO), provide a recognizable return on investment (ROI) for the business owner and offer more functionality to enhance overall productivity for the users.

I am exceptionally good at managing resources and driving objectives on a global and local scale. Initiatives headed by me are always delivered on time and on budget with the promised outcomes. I am self motivated and a team player and know how to motivate my team members based on their unique personalities.

I am a business minded strategic planner with the flexible approach required for the fluid business conditions we operate in today. I have both the educational expertise and progressive career growth that gives me a unique perspective of the full IT solution life cycle and its impact at the various levels of an organization.

I am seeking a senior managerial or executive role where my experience and expertise can advance the achievements and profitability of the organization.

Professional Experience

May 2009 – Present Global Technology Advisors North Brunswick, NJ

Principal

Focusing on the underserved small and medium size businesses (SMB), my role is to build a profitable business model offering professional services normally reserved to large corporations with the same skill set, expertise and attention to detail that is priced to be affordable to the SMB owner.

My main focus is on building the brand to reflect a trusted one stop shop for the technology needs of the SMB.

Leveraging both professional and personal relationships to expand the business reach to the client base as well as the network of independent professionals providing the technical knowhow and project delivery.

I manage the full spectrum of the business from strategic vision to day to day operations.

October 2007 – May 2009 ShoreGroup (Cisco Gold Partner) New York, NY

Engineering Manager

Reporting to the Chief of Operations, I was responsible for $30 Million in yearly revenue generated through project deliveries.

I successfully built-up the “Call Center” (Contact Center) project delivery team to address a new market segment for SG with successful implementations for clients that included Verizon, LabCorp, Moody’s and Maidenform.

I ran the day-to-day operations of project delivery team focused on Cisco Routing, Switching, Security, Wireless, Voice over IP (IPT), Contact Center and Data Center technologies covering resource management, logistics, and current and projected financial standing for fixed cost, T+M and BoH projects.

I developed new processes, policies and standards in line with corporate service delivery objectives resulting in increased billable utilization from 72% to 85%.

I managed my staff’s career development needs through a continuing education curriculum with a rigorous certification track resulting in a 100% increase in CCIEs, 50% increase in CCNPs and a 50% increase in CCNA head count which allowed SG to secure more advanced Cisco partner certifications and propelling us to the lead position of preferred partner for large scale enterprise IPT deployments in the US.

I managed and fostered a close partner relationship with Cisco through my organizational counterparts focused on reviewing and improving both product and process.

July 2003 – October 2007 United Nations (UNICEF) New York, NY

Section Head (Network & Telephony Architecture)

Reporting to the Chief of Global Technology Solutions, I managed $12 Million in regular bi-annual global technology budgets plus additional millions in funding triggered by “Global Disaster Response” projects per occurrence such as 2004 Tsunami and 2005 Pakistan earthquake.

I was responsible for the development of global IT solution strategies such as the “Global Service Delivery Plan”, “Emergency Response Telecommunications Strategy” and “One UN Backbone” some of which were the discussion topics by our CIO on such news broadcasts with CNN, ZDNet and industry forums such as the HP Openview Forum and CIO magazines’ CIO 100 Forum.

I developed processes, policies and standards in line with corporate service delivery strategic objectives that were later proposed, approved and adopted by other UN agencies through cross-agency standardization initiatives.

I was entrusted to independently develop, implement prototypes and commission into full production innovative designs such as “Corporate and Guest Wireless”, VoIP (IPT), “Office in a box”, “Quick Deploy” satellite system, “Video Telecom”, “Hybrid PBX” and the individual “Emergency Responder Communications Kit” resulting in improved and expanded service delivery, decreased cost and faster deployment times.

Another portion of my business duties were to regularly author, publish and review various Requests for Information (RFI) and Requests for Proposal (RFP) in conjunction with the “Procurement Division” for financial review and acceptance or rejection of said proposals that were globally binding for the organization.

January 2003 – July 2003 Cardinal Data Systems Montvale, NJ

Technology Advisor & Project Manager

I was responsible for client network audits, management of ongoing IT projects and operated in and advisory role for clients addressing issues of concerns that warranted deep-dive discussions.

July 2000 – November 2002 TD Waterhouse Jersey City, NJ

Sr. Network Engineer (AVP)

Reporting to the VP of Network Services, I was responsible for the global architecture of both corporate and business infrastructure.

Major accomplishments included “Global IP redesign”, “DC consolidation” and “Flagship DC design and implementation” as well as “DR site” design and build-out as well as the “Command and Control” business continuity site design and build-out.

July 1996 – July 2000 IDT Newark, NJ

Various Positions

Sr. Network Engineer (Assistant Manager) 01-98 to 07-00

Network Engineer 11-97 to 01-98

Technical Support Analyst Trainer 11-96 to 11-97

Co-Editor Client Newsletter 11-96 to 11-97

Senior Technical Support Analyst 11-96 to 11-97

Technical Support Analyst 07-96 to 11-96

1995 Technical Aids Inc. Newark, NJ

Junior Engineer

1994 Partnership of Philanthropy Newark, NJ

Technical Volunteer

1993 United States Air Force ROTC Newark, NJ

Director of College Recruiting

Education

2008 New York Institute of Technology Old Westbury, NY

M.B.A. Global management

2000 New Jersey Institute of Technology Newark, NJ

B.S. Computer Engineering

Minor - Applied Mathematics

Minor - Statistics

M.S. Computer Engineering (Incomplete)

AFROTC (Air Force Reserve Officer Training Corp) 3 Years Completed.

Professional Memberships and Certifications

International Electrical and Electronic Engineers (IEEE) Member

IEEE Communications Society Member

IEEE Computer Society Member

IEEE Standards Association Member

Information Technology Infrastructure Library (ITIL) Certified

Emergency Satellite Deployment (VSAT) Certified

References

Professional and personal references can be furnished upon request from all previous employers. Reference sources can be provided from immediate and executive level managers, direct and indirect reports as well as peers from both internal corporate structures as well as external counterparts.

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