Customer Service Sales

Adrienne Burke

**** ******** ******, ************, ** 19143

267-***-****/ ***************@*****.***

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SUMMARY OF QUALIFICATIONS_______________________________________

Ø Self-motivated and responsible individual that uses organization and extensive experience that demonstrate quality customer service skills.

Ø Extensive multi-tasking skills and exceeding many expectations. Also a team player that contributes independently and directly.

Ø Proficient and advanced with Pc’s and Mac’s. Microsoft Office( Word, Excel, PowerPoint,, Garage band, iMovie, internet, and installing software. Experience with creating blogs, emails, websites, and managing professional goals of the company.

EMOPLOYMENT HISTORY_____________________________________________

Care Taker- General Childcare/Daycare Services

Louis Daycare Center, Philadelphia, PA June 2007- August 2008

Assisting young children from the ages of 18 months - 5 years of age

Creating lesson plans that supports general knowledge and thinking out the box strategies while having fun.

Maintain the safety of the children. Providing snacks and nutritious meals while securing cleanliness.

Customer Service & Sales

Seward’s Cleaners, Philadelphia, PA October 2008- June 2009

Using expertise to evaluate best practice for clothing. Determining the kind of tools and equipment that is necessary to get the job done.

The ability to see detail close range.

Talking to others to convey information effectively.

Cleaning

Beyond Physical Therapy, Philadelphia, PA August 2009- September 2010

Cleaning and organizing work areas and disinfect equipment after treatment. Change linens, such as bed sheets, pillow cases, transport patients to and from treatment areas.

Arrange treatment supplies to keep everything in order.

Talking to others to convey information of the supplies that they need in each treatment area.

Customer Service & Sales December 2010- June 2011

Seward’s Auto Tag Agency, Philadelphia, PA

Responsible for responding to customer phone calls by listening empathetically to the customer, clarifying and assessing customer needs, and resolving billing and basic service issues in a prompt and effective manner.

Responsible for daily and weekly reports.

Faxing and Filing.

Data Entry

EDUCATION___________________________________________________________

Parkway West High School, Philadelphia, PA June 2010

Penn State University August 2010

Delaware County Community College January 2012- August 2014

Speech/ Hearing Impaired Translator

4.0 GPA

COMMUNITY SERVICE_________________________________________________

Volunteer

Marine Biology Philadelphia, PA

Computer Tec, Philadelphia, PA

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