Executive / Administrative Assistant

Darcy K. Jorgensen

**** **. ******** *****, *******, GA 30017

Cell: 404-***-****

Email: *****.*********@*****.***

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Diversified professional with superb administrative and customer service skills. Enthusiastic team player, excellent management of complex tasks while meeting critical deadlines. Extremely well organized and detail oriented who easily adapts to ever changing environments and challenges.

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EXPERIENCE

Executive Assistant

Giant International, Atlanta, GA June 2010 - April 2011

Provided administrative support to Human Resources Administrator. Prepared financial spreadsheets, correspondence and unique special projects. Supervise receptionist. Established and maintained employee records, attendance, sick days, PTO, vacation and timecards. Organized the details of special events, company meetings and travel arrangements. Processed monthly expense reports. Ordered and stocked office supplies. General day-to-day office duties.

Customer Service Representative

Specialty Tile Products , Norcross, GA May 2007 - May 2010

Provided customer support in retail and commercial flooring division via phone, email or in person. Processed all customer purchase orders, handled changes or special orders. Ran stock reports and verified material was available. Tracked orders and notified customers and sales department of status or issues. Processed account payments, credits, invoices and maintained a good working relationship with customers by responding to all inquiries and complaints concerning installations, shipments, inventory counts, receipts, invoices etc., in a professional and efficient manner. Supported the sales team, ensuring all sales and service objections were met. Scheduled, tracked and monitored deliveries and installations. Prepared weekly sales reports for the sales team and sales management. Aided in the design of kitchen and bath flooring and backsplashes.

Residential Cleaning and Organizing

Maid-4-U Snellville, GA March 2005 - April 2007

Maintain private households by performing cleaning and organizing duties. Supervise employees and coordinate schedules. Run errands, house-sit, take care of animals, Organize and assist with de-cluttering in all areas of the home. Provide party and special occasion help.

Administrative Assistant

Westminster Ceramic/BananAppeal, Tucker, GA August 2000 February 2005

Provided executive-level administrative support to Vice President and CEO by coordinating , planning and supporting daily operational and administrative functions. Managed and prioritized the multiple takes that have been assigned. Prepared memos, reports, financial statement and other documents. Maintained business and travel calendars. Coordinated all travel arrangements. Organized meetings, seminars and conferences. Filed and maintained all corporate documents and reports. Assisted Marketing department with special projects and demanding time frames.

COMPUTER SKILLS

•MS Office; Microsoft Word 2007; 2010, Excel, PowerPoint, Access •Outlook Express •Publisher; Adobe Illustrator •MAS 90 •10-Key by touch • 75WPM •multi-phone lines • scanning technology •website development • advanced internet research

EDUCATION

Colonial High School - Orlando, Florida

Gwinnett Community College - Lawrenceville, GA

2005-2007

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