Customer Service Manager
Resume:
Julian Alexander
****************@*****.***
Missouri City, TX 77459
Education
Cornell College, Mount Vernon, IA
B.A. in Ethnic Studies, minor in Religion, May 2011
Honors: Bernard L. & Winifred Mayne Van Etten Scholarship & Prize, Grace Wormer Language Scholarship, Cora Batten Scholarship, & Small Fellow in Museum Studies
Work Experience
Commons Information Desk Assistant, August 2007-May 2011
Cornell College, Mount Vernon, IA
• Answered switchboard for the College
• Made classroom reservations
• Answered visitor questions
• Set up and stored tables and chairs for events
• Handled money for ticket purchases
Intern, June 2010-August 2010
African American Historical Museum and Cultural Center of Iowa, Cedar Rapids, IA
• Scanned and cataloged photos for digitization project
• Researched and created text for the Tuskegee Airmen panel in Military Exhibit
• Cataloged various artifacts in Museum using Past Perfect
• Created display case on African American Masons
• Counselor for Elementary Summer Camp
S.T.A.R.S Telecounselor, June 2009-August 2009, June 2010-August 2010
Cornell College, Mount Vernon, IA
• Called and returned the calls of prospective students to answer their questions about Cornell
• Gave tours of Campus to visiting prospective students
Office Assistant, October 2006- May 2007
Bruce Ruffin ESQ, West Bloomfield, MI
• Filed papers
• Answered phone calls
• Created documents using Microsoft Word and Excel
Additional Work Experience
Cashier, May 2009- August 2009
Hardee’s, Mount Vernon, IA
• Counted money, gave change and issued receipts for funds received
• Kept register area neat and stocked with necessary supplies
Courtesy Clerk, June 2006- May 2007
Kroger, Commerce Township, MI
• Provided customer service and assisted them with their shopping selection upon request, bag groceries and carry out
Leadership
Merner Hall Council President, August 2009-May 2010
Greek Council Vice President May 2010-May 2011
References
Carol Stock
Information Desk Manager
******@**************.***
Katharine Hardy
African American Museum Curator 319-***-****
*********.*****@*****.***
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