Customer Service Sales Representative

Raphiella M Munsell

*** ******* *** **

Grand Rapids, MI 49507

616-***-****

****************@*****.***

OBJECTIVE:

I am seeking a position at a customer oriented company that will allow me to utilize my personable skills in communicating with people to achieve company goals.

Abilities: Stocking, retail, data entry and research, telephone representative, telecommunications, appointment setting, customer service, secretarial positions, filing and clerical positions,, production, reception

HIGHLIGHTS OF QUALIFICATIONS:

• 2 years experience in data entry and retail sales 2 years experience in outbound telephone sales

• 9 months in customer service, product placement, product stocking

• 6 months experience in filing and secretarial

• Experience in appointment setting

• Experience in lead generation

SKILLS CATEGORIES:

Computers and office electronics

• Proficient with MS office, windows 2000/XP & 98, and the Internet. typing speed: 35 wpm

• Excellent communication skills

• Proficient with printer, scanner, & fax machine

• Proficient with Microsoft Word, Microsoft Works, and Microsoft Excel

• data entry and sales database skills

• Filing, sales management, and secretarial skills

Interpersonal and Teamwork Skills

• Work well with a diverse group of people.

• Honest, friendly, excellent communication skills.

• Work well in a team environment.

• Committed to assisting others.

EMPLOYMENT HISTORY:

Sales Representative, Overnight Stocker Wal-Mart, 710 East Ben White Boulevard, Austin, TX 78704 phone: 512-***-****, 04/15/2010 – 01/18/2011

Secretary, 04/01/2011 - 10/072011, Austin Restoration Ministries, Austin, TX

Manager: Azar Barnes: Pastor’s assistant, 512-***-****

Sales Representative, 9/02 - 1/04, Sun Telemarketing, Grand Rapids, MI

EDUCATION:

3 years - Curriculum

Grand Rapids Tech High School, MI

GED - curriculum

Austin Academy Adult Education, TX

1640 E 2nd St # B100 Austin, TX 78702

512-***-****

HONORS AND ACTIVITIES:

Spent several months as a volunteer Ministerial training and Life skills training at Austin Restoration Ministries.

NOTES / OTHER INFORMATION:

I am a determined, motivated individual with a passionate desire to succeed in all that do. I hope that you will consider me for this position. I will do everything in my power to make your company more successful for hiring me.

Raphiella Munsell

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