Customer Service Assistant
Resume:
Dinerra Cotton
Baton Rouge, LA 70811
****************@*****.***
Objective: Seeking entry level positions in intercommunication and customer relations.
QUALIFICATIONS:
• Work well without supervision
• Work well with people
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure
A highly motivated leader and produced top quality work. Produced outstanding filming, editing and media relations. 4 years in film editing with accomplishments in TV News Production.
EXPERIENCE:
08/2010-05/201*-******-**/2011 Southern University Records and Transfers
Assistant
• Transferred Students from University College to their major college
• Answered multi-line Phone
• File Papers
• Assist Students
• Ability to communicate effectively and multi-task
10/2009-7/2010 Louisiana Correctional Institution for Women, St. Gabriel, LA
Correctional Officer
• Maintained order and discipline in a diverse workforce
• Conducted routine checks of inmate personnel throughout the shift
• Monitored restricted personnel ensuring they remained in detention while implementing rules and regulations with proficiency
• Proven ability to communicate effectively face to face and submitted comprehensive and timely reports to supervisors
01/2009-08/2009 Wal-Mart, Baton Rouge, LA
Sales Associate/Cashier
• Arranged newly arrived items in respective places efficiently and timely
• Assisted in customer service issues that clearly illustrated knowledge and dedication of the position
• Demonstrated trust and loyalty while working with large amounts of monies
03/2009-05/2009 West Staff Temp Service, Baton Rouge, LA
Remodel Crew
• Build Counters
• Moved Counters
• Set up cash registers
EDUCATION:
August 2002 - May 2006 Franklin Parish High School, Winnsboro, LA
3.0 G.P.A.
Participated in Track and Field: 3 year District Champ, Regional Champ and placed 3rd in the State Track Meet.
August 2006 – May 2011 Southern University Baton Rouge, LA
Degree in Mass Communication with a concentration in Broadcast Journalism
Assistant in the Mass Communication Department: Checked Out Cameras and Camera Equipment and Assisted Students.
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