Engineer

OBJECTIVE:

A challenging position in which work experience and a commitment to excellence will have a valuable application.

PROFESSIONAL EXPERIENCE:

Bilingual Home Retention, Bank of America Euless, TX

03/2008-Present

• Answer inbound and outbound calls; direct calls to appropriate personnel if necessary

• Research customer inquires pertaining to their account

• Solicit payments from customers in accordance with company policy and terms

• Coordinate payment arrangements for customers with past due accounts

• Participate with special projects and other duties as assigned

Technician, Motorola Fort Worth, TX

08/2000-03/2008

• Extensive experienced and exposures to “hands-on” work on the inspection, disassembly and re-assembly of cell site towers

• Maintained, installed & troubleshot preventive maintenance on the PoC, VPU, SDU, BTSs cabinet frames

• Assisted Senior Field Technicians with the BTS cell site installation, testing integration, maintenance and Quality inspection

• Participated with special projects and other duties as assigned

Lead Packer, Motorola Arlington Heights, IL

08/1995-08/2000

• Developed and implemented packaging for high volume production lines

• Performed and consulted any concerns pertaining to packaging and or material handling

• Trained factory personnel in the assembly, the use of packing materials and designs

• Assembled crates and containers using hand tools.

• Examined and inspected containers, materials, and products to ensure that packing specifications were met.

EDUCATION:

ITT Technical Institute Mount Prospect, IL

Electronics Engineering 1996

HIGHLIGHTS:

• Fluent in English and Spanish: both written and verbal

• Great Analytical and Organizational skills

• Team Leader; over 5 years of experience

• Ability to work well independently or in a group setting

• Outstanding communication and customer service skills

• Work extraordinary in a high-pressure environment and meet deadlines efficiently

• Proficient in Inventory and Quality Control, Machine Operating, Manufacturing,

Shipping and Receiving, Forklift Operations and Warehouse duties

• More than 13 years of building and repairing various cell site frames in model assembly

• Knowledge of office programs: MS Office, Excel, Word and Outlook

• Familiar with general office duties: copying, faxing, filing, data entry and shipping

Contact this candidate