Customer Service Administrative Assistant
Resume:
Lesley Montenaro
******@*****.**.***
Skills:
Excellent Organizational Skills
Strong Customer Relations Skills
Computer Proficiency
Data Entry
Telephone, 12-Line System
Word Processing/Typing
Programs:
Microsoft Word
Excel
Access
Power Point
Lotus
Open Office
Alpha IV Data Base
DOS
many other programs/features
Experience:
Case & Data Manager
2008 to Present
St. Mary’s Hospital Amsterdam, NY
Responsible for following patients with abnormal results thru diagnostics and treatment; creating and implementing plans to resolve barriers; enter all medical data into the Department of Health Indus system for the Cancer Services Program of Schenectady County; collecting results from all program providers and accurately reporting same to the DOH; Report directly to coordinator and assist as needed.
Administrative Assistant
2007-2008
Walter Elwood Museum, Amsterdam, NY
Responsibilities included bookkeeping for museum, staff and members; accounts payable; accounts receivable; all secretarial functions such as filling, answering multiple phone lines and making appointments for Director. Assist director and board of directors as needed.
Order Entry/Customer Service
2006-2007
The Noteworthy Co., Amsterdam, NY
(Temp position) Responsibilities included reviewing and correcting all incoming orders before entry; tracking and managing same orders after entry; Answering all incoming questions for orders entered as well as potential orders; following thru on CS questions and responding to clients in a timely manner. Assist director and board of directors as needed.
Education:
Data processing
New York State Department of Health, Troy NY
Diploma:
Amsterdam High School, Amsterdam, NY
References:
Furnished upon request.
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