Customer Service Medical Assistant
Resume:
JONATHAN JOHNSON
Seeking a position in the capacity of:
Supervisor/Customer Service
• A.S. degree 3.89 GPA; Honor Roll and Dean’s List
• Analytical, detail oriented with strong customer service.
• Maintain excellent interpersonal communication, time management, and problem resolution skills.
Familiar with: managing others, front desk operations, POS systems, billing and coding, transcribing, handling many different personalities, medical terminology, medical procedures
Software: Microsoft Office platform, e-mail, photoshop
Work History
2011-Present Special Event Staffing Pasadena, CA
2009-2011 Huntington Catering Co. Pasadena, CA
2003-2011 Simply Elegant Catering Inc South Pasadena, CA
Caterer/Server
• Set-up and decorate venues.
• Serve food and beverages to guest
• Breakdown and clean venues.
• Load and unload trucks/vans.
2007-2011 Don Roberts Valet Srvc South Pasadena,CA
Valet Attendant
• Courteous service to all customers.
• Set-up valet station.
• Meet, greet, and direct guests to proper location.
• Ensure retrieval of guest vehicles.
2009 (160 hrs) N. Lake Rehab and Med. Center Altadena, CA
Medical Assistant
• Assist physician.
• Execute filing and clerical duties.
• Schedule appointments, take patient’s vital signs, administered diagnostic testing, gave injections, and performed blood draws (venipuncture).
2007-2008 AFF Rose Bowl Aquatics Center Pasadena, CA
Front Desk Manager/ Swim Instructor/ Lifeguard
• Answer 3 phones, check patrons into facility, and manage company’s lobby area while raising toy sales.
• Offer direct instruction for students in swimming class.
• Sit for long periods ensuring safety of all swimmers
• Responsible for upkeep of entire facility
2006-2007 UPS (United Parcel Services) Los Angeles, CA
Supervisor
• Youngest supervisor to maintain department of up to 14 people.
• Exceed department expectations with no miss-sorts.
• Filed paperwork, answered phones, and created invoices.
References: Available upon request
Contact this candidate