Project Manager Real Estate

PETER C. PAPPAS, MHA, PMP

617-***-**** ~ *****@*****.***

SENIOR PROGRAM/PROJECT MANAGER

Experience in multiple industries including Health Care, Information Technology, and Human Resources

Delivering innovative Best Practice solutions as process solving expert focused on ROI

Decisive, results-focused Professional driven by new challenges and desire to be successful in all endeavors. Notable success as exceptional analytic driving multifaceted, highly visible projects, with solid reputation for achieving complex objectives, customer needs, and long-term value. Visionary, engaging leader with proven value-added expertise in management – change, financial, input, operations, and project; and solutions - business, clinical, forecasting, performance, and strategic. Clear concise writer with polished presentation, listening, and interpersonal skills, credible with high level matrix audience. Able to relocate and travel.

Financial Analysis ~ Metrics

Strategic Planning ~ Development

Risk Mitigation ~ Negotiation

Resource Maximization ~ Leveling

Business Readiness ~ Analysis

Change Management ~ ADKAR

Performance Solutions ~ KPI

Data Modeling ~ Methodologies

Highlights & Milestones Include:

Achieved 30% increase in patient access by designing new horizontal approach to speed time to treatment. Led Patient Flow initiative and created a highly effective new patient access toolkit, dramatically improving patient work flow, minimizing downtime, and reducing operational costs by $200,000.

Built annual revenues from $150,000 to $1.35M for law firm through innovative marketing strategy. Established detailed action plan and created a highly effective new business initiative to increase volume 300%. Wrote, supervised, and managed 3,000+ transactions.

Underwrote $300,000-plus in additional annual revenue by developing Prime National Title in accordance with state laws and federal RESPA regulations. Drove project plan - strategy, capital, and design; conceptualized development; and directed title, compliance, technology and program operations.

Sharpened employee motivation and retention by developing new and improved Reward and Recognition Program. Utilized creative and methodical research techniques to explore and analyze Best Practices. Conceived, planned, and designed new business pursuit to spark interest and increase participation.

LEADERSHIP CAREER HISTORY

CONSULTANT/PROGRAM MANAGER, EMC Corporation, Inc, 2007–Present

Design, build and implement Best Practice programs, processes, and business solutions

* Conceptualized and implemented a single system of record ~ Developed tools and processes that resolved contract schedule issues, and optimized operational performance for public sector contracts.

* Influenced strategic business readiness program ~ Devised learning and development solutions to drive new engagement and resource management initiative across the Professional Services organization.

“Extremely intelligent, very well organized, pays close attention to detail and has tremendous analytical skill.”

- Kristi Hummel, Sr. Director, Human Resources, EMC Corporation

PRINCIPAL, Creative Property Consultants, Westborough, MA, 2005–2007

Created innovative solutions for business, finance, health care, and real estate

* Generated $540,000-plus in annual profit ~ Transformed acquisitions of geographically dispersed offices into a cohesive, functional group that elevated efficiency and organic growth state-wide.

* Designed innovative financing ~ Introduced new, reproducible methodology that led to a 100% ROI and averted the threatened loss of assets and customers.

* Maximized charge capture and human resources ~ Created custom solutions that eliminated redundancies, resolved revenue cycle issues, and optimized patient needs.

“Creative, unique ability to see the whole picture, experience in different hospital areas”

- Mike Garfield, Vice President, Division II Operations, Community Health Systems

CHIEF OPERATING OFFICER, Prime National Title, Inc, Southboro, MA, 2002–2005

Built start-up Title Company to respond to lender’s rapidly growing real estate requirements

* Underwrote $50 Million-plus in title policies in first 3 months ~ Leveraged exhaustive knowledge of title insurance rates, rules, and standards to generate real estate closings in newly licensed states.

* Reversed losses into profits ~ Developed “ahead of the curve” revenue concept that served as catalyst for expansion into additional high-potential markets and elevated earnings of 33%.

* Mobilized financial risk ~ Implemented outlet growth strategy that strengthened key operational metrics exponentially and transitioned Prime Title from a state agency into a national title company.

“Knowledgeable in-house counsel, considerable management and operational skills”

- Ward Graham, New England Division Counsel, Stewart Title Guaranty Company

PARTNER, Fallon and Pappas, LLP, Milton, MA, 1991–2002

Skillfully negotiated and resolved complex business, health care, and real estate matters

* Structured $3 Million+ multi-parcel property ~ Led resolution of land-use matters involving complex title insurance issues by applying win-win proposal to achieve sustainable development.

* Obtained $150,000-plus in lost receivables ~ Championed persuasive counterargument and utilized highly effective tactic to overcome judgment proof foreign corporation.

* Developed 27% increase in productivity ~ Collaborated with clinicians to design key reporting systems that improved clinical workflow, reduced CON liability, and facilitated regulatory compliance.

“Wealth of experience in real estate development, abstract thinker, tested problem solver”

- Richard Urban, Vice-President, State Counsel, Ticor Title Insurance Company

EDUCATIONAL BACKGROUND

JURIST DOCTOR ~ HEALTH LAW

Case Western Reserve University, Cleveland, OH

MASTER OF HEALTH CARE ADMINISTRATION ~ Finance

Tulane University, New Orleans, LA

BACHELOR OF ARTS ~ History, Russian Studies

College of the Holy Cross, Worcester, MA

PROFESSIONAL LICENSURE

Member of the Bar ~ MA and Federal District

Licensed Title Agent ~ Florida

Project Management Professional ~ PMP

Lean Six Sigma ~ Yellow Belt

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