Customer Service Sales

Location:

Salary:

Posted:

July 20, 2010

Aaron Michael Mack

**** ***** ** *************@*****.***

Cumming, GA 30028 636-***-****

Education

• Truman State University - Kirksville, MO

• Bachelor of Science: Business Administration, Minor in Music (May 2009)

• Concentrations: Finance, Marketing and Management Information Systems

Summary of Qualifications

• Expert level Excel and Word, Proficient with MS Office: Publisher, Access, Outlook, PowerPoint, Visio

• Capable of typing 10,000 keystrokes per hour, 70+ words per minute

• Familiar with Visual Basic, C++, COBOL, Java, JavaScript, HTML, XHTML, CSS, ADA, Perl and PHP

• Excellent verbal and written communications skills

Achievements/Leadership/Community Service

• American Marketing Association Athletic Department Committee Head

 Planned events for Truman State University sporting events to increase attendance

 Managed projects alongside the Assistant Athletic Director

 Lead weekly committee meetings to evaluate projects

• Truman State University

 Planned, organized and played at campus fund raising and charity concerts

• PowerSeller status on eBay for superior sales and customer service on over 900 transactions

Professional Experience

• Kroger, Inc. – Sales Associate – June 2008 – August 2008

 Responsible for point of sale activities

 Handled customer problems and complaints

 Awarded the Kroger Shining Star for excellent customer service

• Jiffy Lube – Technician – June 2007 – August 2007

 Monitored and maintained product inventory levels

 Made auto service recommendations to customers

 Performed basic auto maintenance

• Truman State University – Athletic Department Assistant – August 2004 – May 2007

 Trained new employees to perform tasks necessary for running events

 Executed tasks to ensure coordinated athletic events

 Performed cash register duties for admission tickets and balanced cash values