Customer Service
Resume:
Torrance, CA *****
CELL: 424-***-****
Joseph E Yocum Email ********@*******.***
Objective To secure a career oriented position within an industry with opportunity for future growth and advancement.
2006-2010 ICI Paints Lawndale, CA
Lead Tinter
Responsible for the operation of the tinting department which includes work orders, color matching, mixing, shipping and receiving, ordering, pulling orders, phone sales, developing sales and long term relationships with customers to insure customer satisfaction. Working the counter when needed, stocking shelves, price counts. Work at different stores locations if needed. Drive company truck for customer deliveries.
Employment 2005 Dunn Edwards Paint Santa Monica, CA
Lead Tinter
Responsible for the operation of the tint room department which includes performing work orders, color eye matches, maintenance of mixing machines, working with customers, ordering paint & supplies, training other employees. Work with outside sales reps to bring business to the store. Perform inventory control within the store and report to supervision of counts of merchandise. Help and train co-workers to work in a safe and clean working station.
2003-2005
2006 Monopole, Inc. Los Angeles, CA
Tinter-Coloreye Matcher
Perform color matching of color samples provided by customer and to complete task within customer satisfaction. Perform production orders and complete in a timely matter. Answer telephone calls to help customers with questions about their tasks. Perform shipping & receiving with several freight companies to insure customer satisfaction. Perform housekeeping chores to insure safe & clean working environment.
1998-2003 Frazee Paint Culver City, CA
Store Sales
Perform color matching, make drawdown samples of color. Help incoming customers with there needs to insure they get everything they need to insure they get everything they need to complete their task. Perform computer activities to insure the availability of merchandise. Perform stocking, merchandising, inventory control to insure accurate counts of merchandise. Load & unload pallets of paint & sundries items for viability for special orders per customer request. Assist in deliveries with company vehicle.
1994-1998 The Home Depot Hawthorne, CA
Paint Department Sales
Perform customer service within the department to insure customer satisfaction. Mixing and matching paint, stocking shelves, ordering supplies, perform price changes when needed. Assist with housekeeping chores to provide a clean & safe customer friendly working environment.
Per
1985-1993 Northrop Aircraft Co. Hawthorne, CA
Production Control
Supervising the operation of the manufacturing control zone which involves the disbursement of materials, parts, and tools, ensuring co workers follow safety procedures to prevent injuries, and assisting co workers when necessary to complete jobs in a timely manner to promote quality satisfaction.
EDUCATION
1971-1981 Southern California Military Academy
Long Beach, CA Diploma Grade K-9
1981-1984 Nathaniel Narbonne High School
Harbor City, CA Diploma Grade 10-12
1993 El Camino College
Torrance, CA Machine Tool Technology
2004, 2008 Southern California Regional Occupational
Center (SCROC) Torrance, CA
Microsoft Office
Introduction to Aviation- Certificate
References Available when requested
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