Juan D. Hincapie, CSM, CSP
Agilist / Change Agent / Coach
Closter, NJ 07624 firstname.lastname@example.org Telephone: 201-***-****
Fairleigh Dickinson University. Teaneck, NJ.
Post Graduate Certificate: - Global Technology Administration
Master of Administrative Science
Bachelor of Arts – Business Global Leadership
Areas of Expertise
Risk Analysis Project Management
Negotiations & Mediation
Team Building & Training
Self-motivated team-player Scrum Master with experience providing team support / servant leadership in areas of collaboration, facilitation, prioritizing, and knowledge sharing for self-organizing teams. Excellent logic and problem solving skills demonstrated through working in close collaboration with architects, developers, testers, business analysts, and Product Owners.
Responsible for leading the agile process while re-enforcing Scrum values, removing impediments, protecting the team from outside interference, and keeping all meetings up to date and valuable (Daily Scrum, Estimating Sessions, Demo, Sprint Retrospective, Sprint Planning)
Ensuring the sprint is transparent by clearly identifying stories/tasks and their current status in the scrum board and burn down chart.
Working with the team writing technical stories to tackle technical debt work.
As a coach, mentor and trainer my aim is to:
- Deliver business value
- Foster collaboration
- Build Team relations
- Share the product vision
- Demonstrate self-improvement through responsibility
- Promote supportive culture
- Encourage technical excellence and personal development
- Develop continuous integration
- Enhance automated testing
The New Teacher Project, Brooklyn, NY 08/10 to Present
ScrumMaster for highly productive teams developing web applications in .NET 4.0. Responsible for ensuring processes are followed, requirements are fulfilled, timelines are met, and overall customers’ satisfaction. Responsible for the final validation for all enhancements and new functionality. Participant and leader in Sprint planning sessions, daily scrum meetings, reviews, retrospectives, demos, and work estimation sessions. . Responsible for safeguarding and complying with the definition of done. Train, mentor and, coach all team members as well as working closely with Business analysts, Product Owners, and support staff.
Crestron Electronics Rockleigh, NJ 08/07 to 02/09
Test Manager / Software Quality Assurance Manager
Served as Test Manager for all SAP project implementations. Led testing teams composed of business and technical members including subject matter experts, consultants and project stakeholders.Responsible for project reporting, planning, project tracking, issues management, relationship management, risk analysis, documentation, testing, scheduling, and user training.
Developed and enforced testing methodologies and guidelines across several departments.
Led weekly and daily status meetings with different group leads to analyze issues, find solutions and alternatives, and its subsequent implementation.
Served as a contact for business units during development, testing, implementation, and enhancement of software solutions.
Laboraorio Velox – Cali, Colombia 01/04 to 11/05
Project Manager / Consultant
EBS Dealing Resources - Parsippany, NJ
06/00 to 03/03
Senior Programmer Analyst / Team Leader
Indus Consultancy Services, Inc. - Paramus, NJ 01/06 to 01/07
QA Project Manager 08/94 to 03/00
Responsible for certification of products before field implementation, throughout the application’s life cycle, from the specifications design, test planning and test design, test implementation, test automation, test execution, test results and analysis.
• Served as the liaison between the consulting group and the customer.
• Responsible for training employees in best practices and tools.
• Defining test methodology
• Management and installation of testing tools, such as HP Quality Center.
• Transfer Knowledge through classes and documentation.
• Project reporting, planning, project tracking, issues management, relationship management, risk analysis, documentation, scheduling, and user training.
• Ensuring requirements validation and test case development.
Education, Training, and Others
Hardware PC, SUN, VMS, Macintosh.
Software Java, J++, C, C++, C#, SQL, VB Script, PowerBuilder, FoxPro.
Tools SAP 4.6, ECC 6.0, CRM 2007, Quality Center, Performance Center, Doors, Jira, Selenium.
Databases Oracle, Sybase, MS Access, MS SQL.
Operating Systems Windows Vista / NT/ 2000 / XP / Linux / Unix.
Commercial Software Microsoft Office Suite, Open Office, PVCS, MS Visual Source Safe.
Scrum Alliance CSM – Certified ScrumMaster / CSP – Certified Scrum Professional