Customer Service Sales
Resume:
Lizvette Pacheco
Yonkers, New York 10704
Experience:
Central Park Zoo Manhattan NY
Seasonal Supervisor-01/09-02/11
Supervised the daily operation of assigned location(s) and staff to achieve sales target.
Ensured all Associates, Sr. Associates and Ace Specialists provide superior customer service in accordance with WCS and Departmental procedures and standards
Reinforced selling skills, training of team by focusing on the individual sale so as to increase average transaction spending.
Maintained cash and inventory controls to ensure funds are handled in an accurate and secure manner that conforms to department policies and procedures.
Provided relief and coverage for the Unit Manager in their absence.
Ensure food and merchandise presentation area is fully stocked, organized, and visually appealing.
Ensured all work locations are neat, clean, organized and safe.
Meet or exceed all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage.
Provided consistent quality offerings through the proper preparation and display of products.
Maintained systems of ordering food, inventory and related supplies, food and operating costs
Established and maintain a collaborative working relationship with all staff.
Maintained general knowledge of park attractions and amenities so as to provide superior customer service, and followed all WCS rules and regulations.
Assisted in the preparation as reports as required.
Provided feedback on improving business operations to Area Supervisors.
Cashier/Team Leader Bronx ,NY
Bronx Zoo-04/06-1/09
Supervised the daily operation of assigned location(s) and staff to achieve sales target.
Ensured that all Associates, Sr. Associates and Ace Specialists provide superior customer service in accordance with WCS and Departmental procedures and standards.
Reinforced selling skills, training of team by focusing on individual sales to increase average transaction spending.
Maintained cash and inventory controls to ensure funds are handled in an accurate and secure manner, which conforms to department policies and procedures.
Ensured all work locations are neat, clean, organized and safe.
Provided consistent quality offerings through the proper preparation and display of products.
Established and maintain a collaborative working relationship with all staff.
Maintained general knowledge of park attractions and amenities so as to provide superior customer service.
Followed all WCS rules and regulations and preparing reports as required
Provide feedback on improving business operations to Area Supervisors.
Ecko Complex New York, NY
Cashier/Seasonal Employee-10/07-1/08
Managed register
Provided excellent service by assisting costumers with shopping needs and inquiries
Ensured the store appearance is pleasing to the guests
Education:
Bronx Community College, Bronx NY. 8/2008-Pursuing A.S. in Science
Alfred E. Smith High School, NY. Regents Diploma 2007
Skills: Word, Explorer, Excel, Costumer Service Skills, Advanced Register Experience
Language: Bilingual (English and Spanish)
Accomplishments/Achievements: Fireguard License, 8 Hour Pre-Assignment, 16 Hour On The Job Training,Food Handlers/Food Protection License, Mobile Food Vendor License, Carpentry Certification, Construction Skills 2000
References: Furnished upon Request
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