Customer Service Medical Billing
Resume:
Laura Slak
Orland Park, IL *0462
*********@*********.***
OBJECTIVE
To obtain a position within a medical/dental organization where I can utilize my skills in the administration and support of the conversion of paper-based unit health records to electronic versions and medical billing/insurance reimbursement. Also to utilize my performance improvement skills, administration and support. Previous customer service member who enjoys a team building work environment. Highly skilled at starting operations independently and delivery of quality services.
EMPLOYMENT
ANIXTER INC. - 2301 Patriot Road, Glenview, IL 2000-2009
ADMINISTRATIVE / CUSTOMER SERVICE
Generate priority reports and develop a highly-skilled relationship with customers through email and phone.
Utilize strong problem solving and decision making skills daily.
Excellent knowledge of accounts receivable.
Responsible for creating reports and recaps of daily operations.
Agility in multi-tasking efficiently and effectively.
Key team member in preparing orders to ensure accuracy and readiness for customer delivery and experienced in area training of employees in company operations
Initiated strategic conversations with customer to understand, problem solve and ensure customer expectations and service requirements.
Consistently achieved a 99.8% in customer service.
Essential part for keeping operations functioning continuously and smoothly.
Proficient in MS Word, Excel and PowerPoint
Performed all duties in a timely manner.
DOMINICKS FINER FOODS 1995-2000 CUSTOMER SERVICE
Processed any and all service requests.
Managed daily cash flow.
Logging, balancing and accounting of all daily receipts.
EDUCATION
Moraine Valley Community College
Currently Enrolled in HIT (Health Information Technology) Program working with EHR (Electronic Health Records) and also working toward a medical billing certificate (will receive medical billing certificate in Fall of 2011), completed Medical Terminology and Health Information Technology classes in Fall of 2010
Certificate of Completion – Technical/Software Support and Implementation Support Specialist
State of Illinois Department of Public Health certification in Food Service Sanitation
Fred Pryor - Certificate in Microsoft Basic and Advanced Excel Classes
Computer Challenge - Excel Class
REFERENCES
References available upon request
Contact this candidate