Customer Service Technician

Silvestre Arreola

**** *. ***** **** ~ 773-***-****

Chicago, IL 60623 Other ~ 773-***-****

PROFILE

Professional Diesel/Industrial Service Technician with the motivation, desire, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical systems.

EDUCATION

Universal Technical Institute (UTI) –Glendale Heights, IL

Diesel/Industrial Technology training included 1,350 hours in the following subjects:

Diploma Graduation Date: August 19th, 2011

Courses:

• Automotive Engines & Repair • Diesel Fuel Accessories • Transport Refrigeration

• Brakes • Electronic Fundamentals • Truck Preventive Maintenance

• Trucks Brakes & Chassis • Hydraulic Applications • Automotive Undercar

• Diesel Engines • Truck Power Trains • Electronic Diagnostics

• Diesel Fuel Systems • Electronic Technology • Climate Control

Infinity High School, Chicago, IL Diploma Graduated June 2010

EMPLOYMENT

Chi-Town Donks, Chicago, IL Technician Assistant 03/10 09/10

• Assisted Master Technicians with Hands-On Repairs and Body Work

• Cleaned Shop

• Provided Excellent Customer Service

• Maintained a Clean and Safe Work Environment

ADDITIONAL SKILLS

• Technician Experience • Bilingual – Spanish • Customer Service Experience

References Available upon request

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