KRESTA KRAUCYK
PHONE 559-***-**** or 559-***-**** • E-MAIL *********@***.***
OBJECTIVE
Seeking a position within a team that will utilize my organizational, word processing, and customer service skills.
SKILLS
? Microsoft Word ? Microsoft Excel ? Quickbooks? 40+ WPM ? 10 Key ? Customer Service
? Management ? Cash Handling ? Payroll? Inventory Control ? Multi-phone lines ? Expense Reports
WORK EXPERIENCE
-March 2006 – June 2007 ? Roger Woodruff
Secretary/ Personal Assistant
Process expense reports, pay bills for residence and 4 businesses, balance all accounts, allocate funds where needed, reconcile commission and sales, and file insurance claims.
-October 2003 – March 2006 ? West Coast Cash
Collections Officer and Customer Service Representative
Process returned checks, retrieve available funds at banks, contact customers, collect payments, report accounts to NCB, assist stores with any problems, process loans, cash checks, and verify new accounts.
-March 2003 – September 2003 ? Blockbuster Video ? American Fork, Ut
Customer Service Representative
Assist customers with purchases, located merchandise, restockedshelves, and conducted monetary transactions.
-February 2002–July 2002, May 2001–August 2001, June 2000–August 2000 Raytheon Engineers and Constructors ? Charlestown,Ma
Purchasing and Receiving Clerk
Created POs, processed requisitions, created and maintained files, tracked materials in warehouse, and contacted vendors for the agents.
EDUCATION
August 2000 – January 2002 ? Purdue University North Central
August 2002 – June 2003 ? Utah Valley State College
August 2005 – April 2006 ? California State University Bakersfield