Customer Service Manager

Derek W. Talbott

***** ******** ***.

Cleveland, OH

216-***-**** ******@*****.***

CAREER SUMMARY

Highly motivated professional looking to re-enter the job environment be security obtaining a career leading position. Skills include computer literate, with strong attention to details. I have the ability to quickly learn, and use new software applications to complete tasks and work as a team.

EMPLOYMENT EXPERIENCE

*Note: The last two preceding years have been spent caring for parents, terminally ill that recently expired.

United Parcel Services, Cleveland OH 2006-2009

Pre-Sort Clerk: Accuracy sort and scan parcels by zip codes and state for shipping. Load and unload trucks scanning parcels for correct destinations.

Elson's International, Cleveland OH 2005-2006

Inventory Control/Supervisor: Accurately maintain warehouse inventory ordering stock and office supplies. Data entry of customer service inquiries. Supervised and facilitated co-workers work routines to meet shipping deadlines Warehouse, tow-motor driver, receiving stock and load and unload trucks.

Sherwin Williams, Cleveland OH 2003-2004

Computer Technician (Temporary Position): Assembled and installed computer hardware in offices and stores throughout Cleveland and surrounding suburbs. Warehouse duties included stocking inventory and replaced department inventory.

KFC, Warrensville Heights OH 2000-2003

Assistant Manager: Coordinated daily store activities such as kitchen, dinning room, Supervisor of employees, store bank, customer service, and facilities maintenance.

EDUCATION

BA Degree. Business Communications, University of Cincinnati, Cincinnati OH 1981