Manager Executive

CURRICULUM VITAE

Mr. Francis. Fernandes

C-*** May Fair, Shiv Sai Paradise

Behind Majiwada Church

Thane (West) 400601

Resi: 022-******** M: 998-***-****

E-MAIL: ************@*****.***

OBJECTIVE

Looking for a challenging position to match my basic skill set with that of the corporate objective and enhances to secure a promising position that offers both a challenge and good opportunities both for the company & for me.

SKILLS

• Work independently as well as a team player.

• Excellent at mentoring and counseling.

• Adaptable and flexible with the capability to accept change.

• Learn and utilize complex information.

• Handle multiple tasks concurrently.

DETAILS OF WORK EXPERIENCE

WORK HISTORY

Present

Saudi Arabian Kentz Co Ltd / Kentz Engineering International Co. Ltd.

Al-Khobar K.S.A

Client: Royal Commission

Position: Sr. HR Executive

Duties and Responsibilities:

• A Coordinate with various staff for operational support activities of the unit between departments and operating units in the resolution of day-to-day administrative and operational problems.

• Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also include travel and lodging arrangements.

• Responsible for preparing reports, invoices, letters, memos, financial statements and spreadsheets by word processor, spreadsheet, database and software

• Handled the tasks of accounting like managing employee payroll, budget reports

• Assisted clients in completing the formalities of housing tenant applications

• Performs facilities management and general office duties like ordering supplies and maintains the records of management systems

• Responsible for providing administrative and secretarial support for GM like assisting visitors and answering telephone calls

• Solved a number of administrative problems and queries

• Arrange necessary travel and accommodation as required

• Responsible for setting up and maintaining numerical, alphabetical and subject files

• Handled the responsibilities of interviewing candidates and making proper referrals

• Composed correspondence, reports and memorandums by using computers and standard desktop software

• Handled the responsibilities of answering queries related to office operations

• Responsible for establishing innovative policies and procedures of the organization

• Provided guidelines to clerical employees and lower-level secretaries

• Handled the tasks of greeting visitors and checking emails regularly

• Responsible for monitoring and supervising monthly and weekly cost

March 2006 – August 2007

TCS (Tata Consultancy Services)

Position: Executive

Dept: Direct Marketing

Duties and Responsibilities:

• Conduct research on target accounts - Conduct research (via – Google, Hoovers & other sources)

• Responsible for research for client in different arena of business

• Generate leads and arrange meetings for sales teams / Respective Business Representative Manager (BRM) through multi-channel contact (telephone, email, etc.)

• Cold Calling at Director level & above

• Providing with appropriate information about TCS to the client.

• Gathering information of the respected client.

• Arranging conferences/ meeting with the client.

• Providing of monthly report of employee to the HR department for payroll.

• Keeping a track of work done by the team members

February 2004 – March 2006

R-Tec

Position: Executive

Duties and Responsibilities:

• Worked for Outbound call center for US region.

• Worked for mortgage process in all the region of US.

• Gathering the customer’s current information of mortgage.

• Explain them how we could help them pay a lower interest rates.

• Fixing appointment with Loan officer

ACADEMIC QUALIFICATION

• SSC

• ITI

COMPUTER KNOWLEDGE

• Primavera, MS Word, MS Excel, Mailing, MS Project.

PERSONAL DETAILS

NAME : FRANCIS FERNANDES

DATE OF BIRTH : 1ST OCTOBER 1977

MARITAL STATUS : Married

MOBILE NO : 009**-*********

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