Project Quality Assurance

MARLENE S. WONG

**** ** *** ****** *** ***, Pembroke Pines, FL 33024. 832-***-****. ************@*****.***

________________________________________

SUMMARY

• 3+ years of manual software testing web based applications

• Proficient in functional, negative, system integration, user acceptance, browser compatibility, and regression testing web based applications on Windows operating systems.

• Excellent knowledge and working experience in Requirement analysis, test planning, and black box testing,

• Proven record in writing and executing software test plans, test cases & strong problem solving & trouble-shooting skills.

• Extensive experience in maintaining and tracking defects using Rational Clear Quest

• Proven success in multi tasking, handling multiple projects and responsibilities

• Excellent communication and presentation skills, self starter, quick learner, team player

• Dedicated and self-motivated; enjoy taking on new responsibilities and seeing projects through to completion

EDUCATION

Graduated 2006, University of Houston, Main Campus

Bachelor of Science, Information Systems Technology

TECHNICAL SKILLS

Testing Tool: Rational Clear Quest, Bugzilla

Programming Skills: HTML, XHTML, CSS, JavaScript, XML, ASP.Net, VB.NET, T-SQL, PL/SQL

DBMS used: SQL Server 2000 & 2005, Oracle 9I & 10g, MS Access

Software Tools: Microsoft Office, Visio, Project, Visual Studio 2005, Dreamweaver MX 04.

Operating Systems: Windows 7, XP, 2000

PROFESSIONAL EXPERIENCE

Software Tester 12/2010 – 01/2011

Insight Global/Earth Integrate, Houston, Texas

• Perform manual software testing of web based application for online print ordering application written with JavaScript

• Manage all incoming QA issues from clients

• Analyze the Project requirements in order to indentify requirements for testing

• Collaborate with development team to understand customer and system requirements

• Perform various types of testing, such as functional, user acceptance and regression testing.

• Use Bugzilla and Redmine for repository, reporting and tracking defects, and providing updates on resolved defects.

• Manage personal tasks according to prescribed project priorities.

Software Tester 03/2007 – 3/2010

Pitney Bowes/Trackmymail, Gaithersburg, Maryland

• Performed manual testing of new releases and patches for web based software applications in C#

• Analyzed the Project requirements documentation in order to indentify requirements for the creation of test plans.

• Conducted reviews to ensure the test plan/scenarios met business requirements

• Created and executed test cases for new and existing application functionality

• Collaborated with development team to understand customer and system requirements on the creation of test data needed for test execution

• Performed various types of testing, such as functional, positive and negative, integration system, user acceptance and regression testing on multiple different browsers.

• Analyzed testing results and identify root causes for test failures

• Used Rational Clear Quest for repository, reporting and tracking defects, and providing updates on resolved defects.

• Assist Developers and technical support staff in identifying and resolving software defects and deficiencies based on the testing results.

• Worked with deployment team participating in after-hours deployments and quality assurance testing efforts to test production environment updates before they’re released

• Attended weekly defect report meetings to provide regular status reports to development team and project management and present progress updates.

• Managed personal tasks according to prescribed project priorities

Data Analyst 01/2007 – 03/2007

Arbitron, Columbia, Maryland

• Entered and verified data integrity as part of a system-wide migration between Oracle and PeopleSoft.

• Analyzed and manipulated data to the new software

• Maintained records and metrics in productivity based environment

• Documentation for various data processes

• Recommend areas for process improvement;

• Ensure the veracity of contracts entered in the new system

Reporting Analyst 08/2006 – 11/2006

Cingular Wireless, Greenbelt, Maryland

• Provide timely audit and analysis of daily sales and customer billing transactions for accuracy, omissions and trends;

• Ensure the integrity of transaction reports;

• Identify and communicate variances and errors to project management;

• Recommend areas for process improvement;

• Maintain tracking database for accurate monthly reporting to various organizational channels, including executive management, compensation and sales

IT Intern 12/2005 – 05/2006

Willbros USA, Houston, Texas

• Assisted with imaging company’s computers using Altiris

• Supported help desk with resolving user issues with computer

• Assisted with purchasing backup tapes for IT Department

• Retrieved current and archived data from tape using VERITAS

• Created a spreadsheet to keep track of VERITAS Serial numbers

• Developed user manuals for internal use.

References available upon request

Contact this candidate