JAMES K. MARSH
Two Michaels Court Asbury, New Jersey 08802
Phone 908-***-**** – Cell 908-***-**** – email: **********@*****.***
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BRANCH MANAGEMENT
Multi-location -- Union/non-union
Independent achiever with a strong initiative and experience with the ability to communicate well with others. Creative manager and account executive for 25+ years with proven skills in the areas of start-up operations, overall branch and people management.
Successfully built and trained teams to be proficient in newly formed or existing branches; staffed teams with the knowledge for state-of-the-art repair and maintenance techniques on general rental and aerial equipment. Demonstrated superior skills in P&L management, business development, training and business decisions aimed at increasing and maintaining profitability.
Key Strengths
Directed union employees in the implementation of new safety and OSHA policies and procedures, which lowered on-the-job accidents by 25%.
Increased shop efficiency and output by reassigning positions based on individual employee’s proficiencies and implemented procedural training where necessary.
Resolved union contract negotiations solved a deadlock situation to satisfaction of both senior management and union employees.
Created a more productive work environment by resolving problems and eliminating the perception of friction between union and non-union personnel.
Replaced ineffective rental procedures amongst branch offices with more efficient methods which alleviated overlapping delivery schedules and a more proficient equipment rental process.
Restored employee confidence in the company by instilling a team effort approach to solving problems which promoted a positive attitude.
Hands-on overall management of all service, maintenance, parts, rentals and staffing.
Professional Experience
September 2006 to October 2011 - Able Equipment – Edison, NJ - Branch Manager
o Start up branch, responsible for union and non-union personnel
o Set up of office, service shop, parts department, yard organization and hiring staff
o Trained employees in the rental and maintenance of aerial, scissor lifts and general rental equipment
o Increased rentals year over year by 50% three consecutive years
o Improved coordination between branches of deliveries, service and rental procedures
November 2005 to September 2006 – NES Rentals, Inc. - S. Plainfield NJ – Branch Manager
o Responsible for union and non-union personnel, daily/monthly/quarterly reporting to senior management, P&L management, $4 million yearly sales
o Managed organization that rents, sells and services aerial and scissor lifts, rough terrain forklifts, air compressors, welders, pumps, generators and heavy construction equipment for the process, manufacturing and construction industries
January 2004 - November 2005 - NES Rentals, Inc.- S. Plainfield NJ - Outside Sales
o Successfully built customer base
o Improved branch rentals and sales by 100%
November, 1999 – November, 2003 - NationsRent, Inc.- Perth Amboy, NJ - Hub Branch Manager
o Responsible for 25+ Staff/ $6 million Yearly Sales
July, 1984 – November, 1999 - Holt Machinery/NationsRent, Inc.- Bayonne & Cranford, NJ - Multi-Branch Manager
August, 1981 – July, 1984 - Holt Machinery - Cranford, NJ - Service Manager
July, 1976 – August, 1981 – Holt Machinery - Cranford, NJ - Union Mechanic/shop foremen
Education
Union County College 1985 - Business Management
Union County Vocational School 1985 - Electrical and Refrigeration
Delaware Valley College 1973-1976 – Business Administration
References available upon request