Office Manager/Executive Assistant
Resume:
SAQIB KAMRAN
ME-**, Abu Dhabi
Phone Res.: 971-2- 5595346, Cell: 971-**-*******. Email: ********@*******.***
ADMINISTRATIVE PROFESSIONAL
Possessing 10 years, broad ranging private sector administration experience gained within an ever changing environment. Managing general office procedures, dealing with customers and high volume workloads whilst meeting strict deadlines. Possessing wide-range “problem solving” experience mainly within management, finance, personnel, and I.T. Now looking forward to make a continued and significant contribution for an organization that needs a multi-skilled, manager/ administrator within a customer facing, administration position.
AREAS OF EXPERTISE
• Administration •Office management • Organizational skills
• Communication skills •Interdepartmental liaison • Cost controls
• Team working •I.T. Computer literacy • Supervision
• working to strict deadlines •Problem solving • Contract Administration
•Human Resources Management •Client Relations Management• Training and coaching •Coordination/Follow-up •Operation Management • Target Oriented
PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS
PROJECT COORDINATOR 2007 –2010
Huawei Technologies Pakistan Pvt. Ltd.
Provided high-level administrative support and managed organizational policies and procedures.
Responsible for the production department’s transport, logistics supply and re-supply, goods-in and out, export, documentation, production schedules and customer support.
Human Resource Management Association through, recruitment planning, organizing, reporting, coordination.
Distinguished performance maintaining Operations management.
High-impact communicator effectively presenting and conveying information through written and verbal contact with customers, team members, and top-tier executives
Dealing with general administration relating to the departmental fleet of vehicles.
Liaised with suppliers to resolve any operational problems that arise. Ensured that all Business Travel contracts fully met customer needs.
Maintained daily direct and indirect client relations operations.
Acting as point of contact when customers call in, providing company information and forwarding appropriately based on needs.
Facilitated customer satisfaction through immediate resolution of conflicts for strengthened client retention and loyalty
Drove customer loyalty initiatives and productivity gains through effective and efficient customer relationship management
Ordering tools, goods and equipment, booking-in goods, raising delivery notes and purchase orders
SITE’S COORDINATOR JAN 2005-DEC 2006
Bestcom Technologies Karachi Pakistan
• Coordinate with Client, suppliers and site supervisor to meet the deadlines.
• To maintain the company’s high standard and meet the market requirements.
• Manage the work activities on sites to approved quality control procedures.
• Responsible in Constructing/Local purchasing/HRM/Reporting/Developing the Site’s construction quality and Handing over the completed sites to the client. On various Telecom Projects in different provinces of Pakistan and AJK.
• Manage inspection of incoming new materials and conduct material evaluation to determine acceptability based on purchase acceptance standard set by the client.
• Establish safe working procedures in the area of responsibilities to keep the number of accident to the minimum or zero.
• Ensure proper training of Site supervisors and the labor to upgrade their knowledge required to maintain high quality standard.
• Liaised with third party service providers and ensured correct solutions are delivered to budgets.
• Documentation and report writing to update the High ups of the company and the client
PROJECT COORDINATOR FEB 2004- DEC 2004
Planam Projects Network Services Karachi Pakistan
• Established new, efficient administrative procedures.
• Dealt with all elements of support administration team, recruitment and interview, training. Helped delivered new training solutions that meet the needs of the business and the people.
• Developed, implemented and monitored a range of administration procedures and standards.
• Responsible for the general administration of civilian labour, both of Dependant and Directly Employed Labour. I am also involved with advising employees and line managers on all terms and conditions of
• Employment as well as dealing with all queries regarding personnel administration.
• Job description included looking after all the aspects of the project including construction, integration, commissioning/completion and handing over of sites to client.
• Catering to all the needs of staff on site, human resource management, accounts management
• Planning and coordination, office management, reporting, and resources allocation.
• Directly reporting to CEO and attending daily meetings with the client regarding project execution.
• Dealing with subcontractors and suppliers for on time delivery and completion.
OFFICE SECRETARY – Feb 2001 – Jan 2004
DIOCESE OF KARACHI AND BALOCHISTAN KARACHI
Provided PA secretarial support as well as full support to the His Grace Rt. Rev. Bishop of Karachi & Baluchistan to perform Diocesan Administrative Responsibilities.
Carrying out all duties pertaining to job title.
General administration and PA duties.
Arranged conferences, diary and email management, organized travel and accommodation.
Ordered and maintaining of computer equipment, processing audio, copy typing, presentations and invoicing.
Maintained staff records.
Dealt with confidential matters
Screening of incoming Phone calls and maintaining records.
EARLY CAREER SUMMARY
Vehicle Safety Inspection MVPI (KSA) Jul 1998-Jul 2000
Sales & Marketing Executive Mian jee Pharma Pakistan Jul 1991-Jun 1998
PROFESSIONAL DEVELOPMENT
• Masters in Administrative Sciences (MAS) 2005
Courses:
Constitutional & Administrative Laws Managerial Economics
Human Behavior and Decision Making in Complex Organization HRM issues and Policies
HRM Training and Development Business Communication
Principles of Management Computer Application in Management
Industrial Relations Public Relations
• Post Graduate Diploma in Public Administration (PGDPA) 2004
Courses:
Introduction to Public Administration Comparative Public Administration
Administrative Problems of Development Administrative Organization & Public Corporation
Public Administration in Pakistan Personnel Management
Financial Management Public Policy and Local Administration
Social Statistics
PERSONAL
Born: 1970
Marital Status: Married (Three Children)
Nationality: Pakistani
Visa Status: Employment
LANGUAGES
English, Urdu, Punjabi and Arabic (up to some extent)
REFERENCES
Available on request
Contact this candidate