Service Customer

JEFFERY W. EVANS

**** **** **.

Springtown, Texas 76082

Phone: 817-***-****

Email: *********@*****.***

OBJECTIVE

To manage people, to interface with the customer, and to increase the company's bottom line.

WORK HISTORY

Apr 2010 to Sept 2010

Parts Personnel

North Texas Marine

Ft Worth, Texas

*Direct contact with customer, answered questions face to face or over phone.

*Dealt with parts for Mercury, OMC and Volvo Penta.

Jun 1999 to Jun 2008

Service Writer

Marine Max

Lewisville, Texas

*9 years of service as a service writer with direct customer relations.

*Successfully opened new service center at new facility.

*Trained new service writers for other locations.

*Responsible for communication, involving warranty repairs with Sea Ray and Mercury.

*Worked with the IDS computer system for nine years.

*Scheduled the tech workload to meet the demands of the customers.

Jan 1999 to Jun 1999

Delivery Driver

Cyclone Courier

Grand Prairie, Texas

*Picked up items and delivered to locations throughout the metroplex.

*Ensured delivery in a timely manor.

Jul 1998 to Nov 1998

Home Builder

U.S. Homes

Lewisville, Texas

*Oversaw the construction of new homes.

*Scheduled and checked on the workmanship of the subcontractors.

EDUCATION

Jan 1994 to May 1997

University of Texas at Arlington

Arlington, Texas

Bachelor of Business Administration

*Received a degree in Business Management.

Contact this candidate