Engineer Project

Phyllis V. Blackburn

***** **** **** ***** • Friendswood, TX 77546 •

Email: *******.*********@*********.*** • Home: 713-***-**** • Mobile: 281-***-****

Experienced technical assistant, internal and external communications administrator and information processor for the International Space Station (ISS) Program Integration team.

Extensive experience with Microsoft Office Suite applications (2000 - 2010), also experienced HTML Web Designer with proficiency in Macromedia Dream weaver/Fireworks.

SUMMARY OF QUALIFICATION

• Extensive experience in MS Word, Excel, Project, Access and PowerPoint, Outlook (2000– 2010)

• Processed and screened incoming and outgoing communication and correspondence to ensure proper dissemination of information.

• Created, edited and maintained electronic communication documentation.

• Maintained and updated MS Project schedule on a weekly basis

• Answered phones and questions regarding daily office procedures, processes, and data integrity.

• Created and maintained HTML websites using Macromedia Dream weaver/Fireworks Adobe Photoshop, and SharePoint.

• Maintained record of daily data communication transactions, problems and remedial action taken, and installation activities

• Created, edited and published desktop Process and Procedures to include reference manuals for team Website and CAD Modeling Database.

• Worked under minimal supervision.

PROFESSIONAL EXPERIENCE

Web Curator/IT Focal Jan 2007–January 2011

The Boeing Company Houston, TX

• Acted as Web Curator for Program Integration Team Senior Technical Engineer at Johnson Space Center (JSC), International Space Station (ISS) user community. This website is used to archive and distribute 3D CAD models to ISS customers for test, analysis and image data.

• Created, updated and maintained two additional HTML intranet websites using Macromedia Dream weaver/Fireworks and C++ and java script for Boeing CAD modeling team.

• Acted as the liaison between the CAD Modeling team and the IT department.

• Ensured all software, hardware, and system components are properly logged, identified and authorized to enter or leave area.

• Attended weekly meetings with IT department to present and discuss team issues and concerns and to present team hardware and software upgrades or request.

• Maintained record of daily data communication transactions, problems and remedial action taken, and installation activities.

• Created and distributed the desktop instructions for Houston site.

• Tracked and reported hours charged for project to the Site Manager on monthly basis

TOOLS USED: C++, JAVA SCRIPT, HTML, FRONTPAGE, MACROMEDIA DREAM WEAVER/FIREWORKS, UNIX, UNIX SHELL COMMANDS, ORACLE DATABASE, & FTP PROCEDURES

Information Processor/Administrator: June 1993 – June 2009

The Boeing Company Houston, TX

Maintained and controlled availability and integrity of data stored in multiple physical and electronic states. Create, edit and maintained electronic and written communication. Communicated with customers to understand and meet their data needs and timing requirements. Create reference documents and desktop procedures for team processes.

• Prepared presentation material, completed travel arrangements, updated and recorded supply inventory.

• Tracked and maintained information relative to department and business operations

• Tracked and maintained designated conference room schedules for availability and efficient use of resources.

• Maintained MS Project model delivery schedule for CAD model release team.

• Created and controlled graphical presentations using Power Point for meetings/conferences.

• Generated data, line and/or pie charts monthly reports in excel to deliver to NASA Technical lead on a monthly basis.

• Created, edited and maintained desktop procedures for the web page and the CAD Model Database.

• Acted as Web Curator for Program Integration Team Senior Technical Engineer at Johnson Space Center (JSC), International Space Station (ISS) user community. This website is used to archive and distribute 3D CAD models to ISS customers for test, analysis and image data.

• Created, updated and maintained two additional HTML intranet websites using Macromedia Dream weaver/Fireworks and C++ and java script for Boeing CAD modeling team.

• Retrieved and transferred models and/or documents from local and remote databases across secure firewalls into local and remote areas using FTP procedures and UNIX operating system and UNIX shell commands.

TOOLS USED: 1993 -2007 MS WORD, PROJECT, POWERPOINT, EXCEL, ACCESS, UNIX, ORACLE DATABASE, & FTP PROCEDURES, HTML, FRONTPAGE, MACROMEDIA DREAM WEAVER/FIREWORKS

EDUCATION/TRAINING

PLATFORMS AND TOOLS:

• Software/Applications: (15+) MS Word (2000 – 2010), Project, Excel, Access, PowerPoint, MS Visio

• Web technology: (5+) HTML, Dreamweaver/Fireworks, Photoshop)

• Language: (1+) C++, (1+) JavaScript, CSS

• Databases: (1+) MS Access, SQL, Oracle

EDUCATION:

• Bachelors of Science degree

Information Technology - University of Phoenix

References, if required, will be furnished upon

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