Customer Service Administrative Assistant

Christina Chaytor

********************@*****.*** 713-***-****

Summary

A highly organized and detail-oriented Executive Assistant with three years experience providing thorough and skillful administrative support to senior executives, in addition to twelve years experience within the banking industry.

Job Qualifications

Strong customer service orientation

Excellent verbal communication

Able to prioritize and complete multiple tasks and follow through to achieve project goals

Able to grow positive relationships with clients and colleagues at all organizational levels

Independent and self-motivated professional

Computer skills include: MS Word, Outlook, Excel, Internet, Softpro and Smartview

Work History

Apple One (contract for Fidelity National Title), January 2011- June 2011

Job Title: Escrow Assistant

Provided support to Escrow department by assisting with customer service and administrative duties related to escrow closings. Interpreted earnest money agreements as they related to closing and prepared all documents required for transactions. Performed secretarial and clerical duties in assisting the gathering of information and handling of funds for escrow closings.

River Oaks Rugs - May 2009 to November 2010

Job Title: Receptionist / Administrative Assistant

Responsible for efficient operation of front desk and lobby. Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department. Placed calls in a timely, professional manner with an emphasis on building customer relationships. Answered questions about organization and provided callers with address, directions, and other information. Welcomed on-site visitors, determined nature of business, and announced visitors to appropriate personnel. Performed other clerical duties as needed in support of the manager. Worked overtime as required to meet the business needs.

Lucas Energy Inc. - June 2007 to May 2009

Job Title: Administrative Assistant

Responsible for collection, data input and filing of State of Texas required regulatory and production forms for Oil & Gas wells and lease acquisitions. Coordinated business meetings and conferences. Versed in all aspects of office equipment operation (fax, printer, copier, scanner).

John L. Wortham & Son, LP - January 2003 to December 2006

Job Title: Executive Assistant to Managing Director

Basic handling of all insurance issues. Directed set-up of Executive meetings. Coordinated correspondence and presentation materials for meetings. Produced endorsements, certificate binders, invoices, placements

reports & other related insurance documents.

Bank of Texas (formerly Bank of Tanglewood) - Februrary 2000 to January 2003

Job Title: Financial Services Representative

Assisted customers with general account transactions. Processed and distributed Currency Transaction Reports (CTR’s).

Processed collection of Oil & Gas lease drafts, and car drafts. Ordered various types of foreign checks & cash. Opened, updated and closed accounts. Provided general assistance for sales calls. Sold Visa and MasterCard services

EDUCATION:

Principles of Banking Austin, TX 1994

Mandeville High School 1986

Notary Public State of Texas

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