Curriculum Vitae
Monica William Lazarus
Sharjah
E-Mail: *************@*******.***
Mo No : 009**-**-*******
Objectives
To establish a long-term prospective and lucrative career in a reputed organization. I am to prove my experience and skills in the duties assigned to me and at the same time provide me an opportunity for self-development.
Personal Appraisal
Excellent communication and interpersonal skills.
Has always been friendly and co-operative.
Fast learner, handworker & result oriented.
Dedicated and well organized.
Pleasing manners and well disciplined.
Personal Details
Date of Birth: 28th October 1980
Nationality: Indian
Marital Status: Single
Languages Known: English, Hindi & Marathi.
Educational Qualifications
• Passed S.S.C. from Loreto Covent School, Mumbai Board in the year 1997.
• Passed H.S.C. Examination from Mahatma College, Mumbai Board in the year 1999.
• Given T.Y.B.com from Kaline University.
Other Courses Attended
I have completed Secretarial Course from Clare’s Bandra, which includes Shorthand, Typing, and Basics of Computer. I have also done Personality Development & Public Speaking course.
Work Experience
May 1997 – Sept. 1997 : Prime Chemicals
Position : Telephone Operator cum Receptionist
Responsibility : • Incoming & Outgoing calls records.
1998 – 2000 : Hathway Bhawani Cable Tel & Data Com Ltd.
Position : Customer Service and Receptionist
Responsibilities : • Handled customer problems and queries regarding cable services and maintaining their records in computer.
: • Making arrangements guarantee customers satisfaction.
: • Co-ordination with Sales Executive, Engineers & Customers.
: • Assisting the customers, and launching their complaints.
: • Making sure that queries put forth by the customers are efficiently carried out.
May 2001 till July 02 : Universal Communications Pvt. Ltd.
Position : Telephone Operator & Office Assistant.
Responsibilities : • Maintaining the calls
: • Keeping records of incoming and outgoing courier
16th July 02 till 5th Nov 02.
7th Nov 02 till 15th Aug 2004
01st Jan 06 till date :
:
: Global Tele System (Mahape) Worked for outbound UK Process.
Global Respondez (Chembur) Worked for outbound UK Process
Siemens LLC – UAE: Working as Executive Management Assistant.
Hobbies: Singing, Playing Guitar, and Meeting people